Senior Workplace Technologies Engineer (Endpoints)

UniSC Careers; Sunshine Coast Regional, Brisbane; Hybrid; AUD 119.000 - 135.000; Vollzeit

Benefits dieser Stelle

Salary packaging options

17% Super

EAP

Fitness passport

Discounted private health

Zusammenfassung

UniSC is seeking a Senior Workplace Technologies Engineer (Endpoints) to lead the design, delivery and optimization of endpoint and workplace technologies. You will drive modern, user-focused digital workplace services for on-campus and remote environments and contribute to technology roadmaps and project delivery.

You will collaborate with stakeholders, vendors and internal teams to deliver projects, enhance user experience and enable adoption of innovative workplace technologies.

Qualifikationen

• Relevant qualifications and/or extensive experience in workplace technologies, endpoint management or a related field.
• Strong technical expertise across endpoint management platforms, Windows and Apple operating environments, and virtual desktop environments.
• Demonstrated experience in application packaging and deployment, virtual environments, endpoint asset and lifecycle management, and vulnerability management.
• Demonstrated experience using reporting, analytics and Digital Experience (DEX) insights to identify issues, improve user experience and inform technology decisions.
• Demonstrated experience in the implementation and enablement of AI, automation and emerging workplace technologies to improve user experience, service delivery and operational efficiency.
• Demonstrated experience designing, implementing and supporting workplace and endpoint technologies in large and complex environments.
• Experience applying ITIL and IT service management practices, including service delivery, change, incident and problem management.
• Proven ability to provide technical leadership and actively contribute to the direction and evolution of workplace technologies.
• Excellent communication and stakeholder engagement skills, with the ability to translate technical requirements into practical, user-focused solutions.

Aufgaben

• Provide technical leadership and SME across endpoint technologies, including device management, packaging and deployment, VDIs, endpoint security and vulnerability management.
• Manage and optimise endpoint environment and user experience across Windows, Apple and virtual platforms.
• Lead endpoint asset management and lifecycle planning using Digital Experience (DEX) insights for decisions.
• Drive continuous improvement across application delivery, endpoint security, remediation and adoption of new technologies.
• Participate in leadership, planning and direction of workplace technologies and opportunities to improve user experience and service delivery.
• Support implementation and enablement of AI, automation and emerging workplace technologies to boost user experience and efficiency.
• Collaborate with stakeholders, vendors and internal teams to deliver projects and drive adoption of workplace technologies.

Kenntnisse

Endpoint management

Windows

Apple environments

VDI

Application packaging

Deployment

Endpoint security

Vulnerability management

ITIL & ITSM

AI & automation

Stakeholder engagement

Jobbeschreibung

• Information Technology |UniSC Sunshine Coast, Sippy Downs or UniSC Moreton Bay, Petrie
• Level 8, $118,986 - $134,756 p.a., plus up to 17% employer superannuation
• Full-time (36.25 hrs per week), ongoing appointment

The Opportunity

UniSC’s Information Technology team is central to enabling the University’s growth, innovation and digital transformation. As a trusted partner to academic, research and operational areas, IT delivers secure, reliable and forward-thinking technology services that support a modern, future-focused university.

Within the Client Services portfolio, the Senior Workplace Technologies Engineer (Endpoints) plays a critical role in designing, delivering and optimising endpoint and workplace technologies. You will lead the development of modern, user-focused digital workplace services, ensuring seamless experiences across on-campus and remote environments. Working closely with stakeholders, vendors and internal teams, you will contribute to technology roadmaps, support project delivery and drive adoption of workplace technologies that enhance productivity and user experience.

For more information, please visit us online: Information Technology

You will

• provide technical leadership and subject matter expertise across endpoint technologies, including device management, application packaging and deployment, virtual desktop environments (VDI), endpoint security and vulnerability management;
• manage and optimise the endpoint environment and user experience across Windows, Apple and virtual platforms;
• lead endpoint asset management and lifecycle planning, using Digital Experience (DEX) insights and reporting to inform performance, replacement and investment decisions;
• drive continuous improvement across application delivery, endpoint security, vulnerability remediation and the adoption of new technologies;
• actively participate in the leadership, planning and direction of workplace technologies, identifying opportunities to improve user experience, service delivery and ways of working;
• support the implementation and enablement of AI, automation and emerging workplace technologies to improve user experience and operational efficiency; and
• collaborate with stakeholders, vendors and internal teams to deliver projects, drive innovation and support the successful adoption of workplace technologies.

About you

You are a highly skilled workplace technologies professional with deep expertise in endpoint management and modern digital workplace environments. You enjoy solving complex technical challenges and are passionate about delivering seamless, user-centric technology experiences.

A strong communicator and collaborator, you build effective relationships across technical and business teams, translating requirements into practical solutions. You bring a proactive mindset, strong organisational skills and a commitment to continuous improvement, enabling you to manage multiple priorities and deliver high-quality outcomes in a fast-paced environment.

You will possess:

• Relevant qualifications and/or extensive experience in workplace technologies, endpoint management or a related field.
• Strong technical expertise across endpoint management platforms, Windows and Apple operating environments, and virtual desktop environments.
• Demonstrated experience in application packaging and deployment, virtual environments, endpoint asset and lifecycle management, and vulnerability management.
• Demonstrated experience using reporting, analytics and Digital Experience (DEX) insights to identify issues, improve user experience and inform technology decisions.
• Demonstrated experience in the implementation and enablement of AI, automation and emerging workplace technologies to improve user experience, service delivery and operational efficiency.
• Demonstrated experience designing, implementing and supporting workplace and endpoint technologies in large and complex environments.
• Experience applying ITIL and IT service management practices, including service delivery, change, incident and problem management.
• Proven ability to provide technical leadership and actively contribute to the direction and evolution of workplace technologies.
• Excellent communication and stakeholder engagement skills, with the ability to translate technical requirements into practical, user-focused solutions.

Don't meet ev ery requirement? At UniSC, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our position description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at [e-mail] or call [phone].

UniSC values a diverse and talented workforce and invites applications from candidates who already have legal work rights in Australia.

UniSC does not accept unsolicited applications.

Our Culture & Benefits:

• Our collaborative, passionate and welcoming culture is what really sets us apart.
• Modern teaching & research facilities.
• Professional development and career pathway opportunities.
• We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE)initiative.
• Flexible work arrangements & generous leave options.
• Salary packing options + 17% Super.
• EAP, fitness passport & discounted private health.