Senior Workforce Analyst

dnata; Bayside Council; On-site; AUD 120,000 - 150,000; Full time

Job summary

A major air services provider is seeking a Senior Workforce Analyst at Sydney International Airport. This full-time role involves maintaining workforce supply and demand models, optimising resource allocation for Ground Handling, and delivering insights to support decision-making. Candidates should have a relevant bachelor's degree and strong skills in data analysis and leadership. Excellent communication skills are essential, along with proficiency in Microsoft Office and operational planning software. Applications require a police check prior to commencement.

Qualifications

• Demonstrated success translating large datasets into actionable insights for senior audiences.
• Experience leading continuous improvement initiatives to improve performance.
• Ability to deliver under pressure and managing competing priorities.
• Excellent interpersonal communication and ability to articulate complex concepts for diverse audiences.
• Ability to deliver under pressure and manage competing priorities and stakeholders.

Responsibilities

• Maintain the national workforce supply and demand model to forecast resource availability.
• Governing leave and training to assure daily supply of resources.
• Optimising resource allocation across Ground Handling.
• Develop seasonal baseline plans based on flight schedules and stakeholder feedback.
• Provide data-driven advice and modelling to support financial, commercial and operational decisions.
• Analyse and report on key workforce metrics to track availability and efficiency across ports and workgroups.
• Coach and mentor team members to improve data literacy within the planning function.

Skills

Data analysis

Leadership

Interpersonal communication

Microsoft Office proficiency

Ability to work under pressure

Education

Bachelor's degree in data, finance, economics, aviation or related discipline

Tools

Power BI

Operational planning software

Job description

Sydney International Airport NSW 2020

dnata is one of the world's largest air services providers offering ground handling, cargo, travel and flight catering services across five continents. With over 60 years of experience, we offer a full range of services to our Airline customers - Passenger and Customer Services, Ramp activities and Cargo handling in all major airports around Australia.

Our Ground Services team has an exciting opportunity for a highly resourceful and passionate Senior Workforce Analyst who will report directly to the National Workforce Planning Manager. This role is a full-time position and will have a national scope. This role plays a pivotal role in delivering national strategic workforce planning and analysis for all operational workgroups within dnata Australia’s Ground Handling.

Primary Duties And Responsibilities

• Maintaining the national workforce supply and demand model to forecast resource availability for operations
• Governing leave and training to assure daily supply of resources
• Optimising resource allocation across Ground Handling to deliver safe and reliable operations while minimising operating labour cost
• Developing seasonal baseline plans based on flight schedules and feedback from operational stakeholders
• Providing expert, data-driven, advice and modelling to stakeholders to support financial, commercial, and operational decision making
• Analysing and reporting regularly on key workforce metrics to track availability and efficiency of resources across all ports and workgroups
• Coaching and mentoring other team members to improve critical thinking and data literacy capabilities within the wider planning function

Essential Criteria

• Bachelor’s degree in data, finance, economics, aviation or related discipline OR equivalent experience
• Demonstrated success translating large and varied datasets into actionable insights for senior audiences
• Experience leading continuous improvement / operational excellence initiatives to improve performance
• Excellent interpersonal communication skills with the ability to articulate complex operational and planning concepts for a variety of audiences
• Ability to deliver under pressure and managing competing priorities and stakeholders
• Highly proficient in the Microsoft Office suite of tools
• Ability to meet aviation security and safety requirements

Desirable Criteria

• Experience leading workforce planning / modelling in an aviation, transport or operational setting
• Proven ability to improve planning or operational outcomes in industrially sensitive environments
• Experience using operational planning, scheduling and rostering software
• Experience with Power BI or other Business Intelligence platforms

So… does this sound like you? If so, Apply Now!

All applicants will be required to complete a police check prior to commencing.