Senior Welfare Officer

Indie Education; Mildura; Presencial; AUD 91 000 - 112 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Salary packaging up to $15,900 (FBT) +

Meals & entertainment allowance

15 days paid personal leave

Parental leave provisions

Company Benefit Leave (5 days)

Wellness program via Sonder

Travel opportunities across Australia

Uniform, laptop and mobile provided

Internal mobility opportunities

Resumo da oferta

Indie Education in Mildura is seeking a dedicated Senior Welfare Officer to lead student wellbeing for Indie School Mildura. You will partner with the Welfare Officer and Head of School to provide holistic support, advocate for students, and drive positive outcomes for young people facing challenges.

The role requires empathy, proactive engagement, and strong relationship-building to support students aged 15–18 through enrolment, welfare programs, and collaboration with families and teachers.

Qualificações

• Demonstrated experience and passion in providing individual support to young people.
• Strong interpersonal skills including negotiation and conflict resolution.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint, Publisher, Outlook).

Responsabilidades

• Be the main support person for Indie School senior students aged 15–18.
• Assist enrolment interviews and paperwork for students and families.
• Assess student needs and facilitate access to appropriate welfare services.
• Develop and implement structured welfare programs.
• Educate students on safe practices and how to access help.
• Identify at-risk students and develop intervention plans.
• Liaise with students, carers, and stakeholders to resolve issues.
• Help ensure enrolment and withdrawal processes comply with education requirements.
• Provide training to teachers and staff on welfare matters.
• Establish and maintain a network of referral agencies and attend welfare events.
• Provide monthly reports to Welfare Manager.

Conhecimentos

Empathy

Relationship-building

Proactive

Solution-focused

Formação académica

Diploma in Community Services, Counselling, Youth Work, Social Science or related

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Make a Lasting Difference in the Lives of Young People

Indie Education is seeking a passionate and experienced Senior Welfare Officer to join our team in Indie School Mildura.

About the Role:

At Indie, we recognise that wellbeing and education go hand in hand. Through meaningful wellbeing support, we help students overcome barriers, build confidence and resilience, and achieve their personal and educational aspirations.

As our Senior Welfare Officer, you'll play a pivotal role in creating a safe, supportive, and inclusive environment where students can thrive. Working alongside our Welfare Officer, Head of School, you'll provide holistic wellbeing support, advocate for student needs, and help foster positive outcomes for young people facing complex challenges.

What You'll Bring:

We're looking for someone who is empathetic, proactive, and passionate about supporting young people to reach their full potential. You'll have strong relationship-building skills, a solution-focused mindset, and the ability to navigate a range of wellbeing challenges with professionalism and care.

Core Workplace Objectives:

• Monitor and support the holistic wellbeing and welfare needs of the students.
• Ensure students receive the social and emotional support required to develop knowledge, understanding and skills that support learning, positive behaviour and constructive social relationships.

Key Responsibilities:

As a Senior Welfare Officer, you will:

• Act as a main support person for Indie School senior school students aged 15 - 18 years.
• Facilitate student enrolment into Indie School, conduct interviews, and assist students and families to complete enrolment paperwork.
• Assess student needs, facilitate access and negotiate appropriate support and referral to services as required.
• Develop and implement structured welfare programs to support student wellbeing.
• Educate students about safe practices, how to seek further assistance and guidance across a range of welfare related matters.
• Identify, monitor, and develop intervention strategies for at risk students.
• Liaise with students, carers/parents/guardians and other stakeholders to resolve student issues.
• Work closely with the administration support team to ensure compliance with the enrolment and withdrawal processes for students and record keeping requirements of the relevant department of education.
• Follow up enrolment enquiries and liaise with the Head of School to ensure that students are enrolled into the education program that best suits student educational needs and engagement levels.
• Liaise with the Head of School to provide training for teachers and support employees across welfare related areas including how to respond to and manage a range of challenging situations.
• Pro-actively liaise with referring welfare agencies and schools to raise awareness of Indie School as an alternative registered school for students who find mainstream schooling too challenging.
• Establish and maintain a database of referral agencies and attend regular welfare sector networking events.
• Provide monthly reports to Welfare Manager.
• Complete annual professional development that is provided by Indie.

For this position applicants must:

• Have demonstrated experience and passion in the provision of individual support and working with young people.
• Have skills and experience in working with Microsoft Office (including Excel spreadsheets, Word, PowerPoint, Publisher and Outlook).
• Have a high level of interpersonal skills including the ability to negotiate and resolve conflict.

For this role, applicants must be willing and able to obtain:

• Current Driver’s licence.
• National Police Check (issued within 3 months prior to appointment) and renewed annually.
• Relevant State Working with Children’s Check.
• A minimum qualification of Diploma in Community Services, Counselling, Youth Work, Social Science, Social Work or related discipline.

Benefits and Perks:

• As a registered Public Benevolent Institution (PBI), we offer access to salary packaging via Maxxia: up to $15,900 per (FBT) year (plus up to $2,650 for meals & entertainment) to significantly boost your take-home pay!
• 15 days of paid personal leave, plus comprehensive paid parental leave provisions.
• 5 days Company Benefit Leave on top of your annual leave entitlements to be used over the 3 week Company Shut Down Period in December/January.
• Unlimited access to a complimentary wellness program via Sonder for both you and your immediate family, featuring confidential, professional counselling, diverse mental health resources, and broader wellbeing initiatives designed to support personal and family resilience.
• Travel opportunities to visit other sites across Australia.
• Permanent- Full-Timeposition, Monday to Friday.
• Uniform, laptop and mobile phone provided.
• Large national organisation with internal mobility opportunities.

Hours of Work:

• Monday to Friday – 8:30am to 4:30pm.

Remuneration:

• Level 5 (Indie Education Enterprise Agreement 2026 – 2029), currently $101,419 per annum plus superannuation.

Commitment to Safety & Inclusion:

Indie Education is proud to be a child-safe organisation committed to the safety, wellbeing and inclusion of all students. Applicants should familiarise themselves with our child safety policy, code of conduct, and commitment to child safety, available on our website.

Indie embraces diversity and encourages applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, and people with disabilities.

Please apply by 25 November 2026.

For any enquiries please contact Ashley Egan Welfare Manager via email: ***********@indie.edu.au.