Welfare Officer

Indie Education; Albury City; On-site; AUD 60,000 - 76,000; Full time

Benefits offered by this job

Tax-efficient packaging via Maxxia

Personal leave and parental leave

Professional development allocation

Wellness program access

Travel opportunities across Australia

Permanent full-time position

Uniform, laptop and mobile provided

Internal mobility within a large org

Job summary

Indie Education in Albury seeks a dedicated Welfare Officer to support students’ holistic wellbeing under the guidance of the Senior Welfare Officer and Head of School. You will contribute to implementing welfare programs and ensuring enrolment processes run smoothly.

The role offers development opportunities within Indie Education and the broader community, with a focus on respectful, student-centered support and strong governance standards.

Qualifications

• Must have a valid Working with Children Check for the relevant state.
• Annual National Police Check is required (issued within the last 12 months).
• Current and valid Driver Licence is required.
• Certificate qualification in Youth Work, Community Services, or related discipline.

Responsibilities

• Assist in enrolment processes, including following up enrolment enquiries and completing enrolment paperwork.
• Ensure student files are compliant and complete with all relevant documentation.
• Assist in development and implementation of structured welfare programs under guidance of Head of School/Senior Welfare Officer.
• Perform administrative duties related to student enrolments.
• Act as a contact person for enrolment enquiries.
• Liaise with external services, parents, guardians and stakeholders to ensure smooth enrolment transition.
• Participate in general activities and classroom support as directed by senior staff.
• Interact with students using approved youth development techniques.
• Ensure compliance with Indie Education policies including child safety aligned to state legislation.
• Attend professional development and staff meetings as required.
• Maintain records of student case notes.

Skills

Communication skills

Teamwork

Empathy

Education

Certificate in Youth Work or Community Services

Job description

We have an exciting opportunity for a motivated individual to step into the role of Welfare Officer at Indie Schoolin Albury. This position is designed for an individual who is looking to develop their skillset in the youth and community services space. In this role, you will work closely with the Senior Welfare Officer, Head of Schoolto support students’ holistic welfare needs while investing in your own professional development.This role provides opportunities for professional development and learning, allowing this role to be a stepping stone for growth within Indie and the broader community.

Indie School provides students theopportunity to learn in a supportiveenvironment using individualised learning and education plans, tailored to each student's own education and life circumstances. Smaller class sizes allow students greater opportunity to identify their strengths and work to improve areas in which they lack confidence.

The greatest difference between Indie School and many other alternative education settings is that ourfoundations lie in Adult Education philosophies. Choice, independence, mutual respect and accountability all have a significant role to play. In return for higher levels of self-responsibility, thestudents can enjoy some greater freedoms.

Our shared mission is to respond to the learning needs of Australian communities in a positive manner, underpinned by strong corporate governance and financial management. Our core values of Respect, Innovation,Self Development,andTeamworkunderpin every aspect of our work.

Core Workplace Objectives:

• Assistin the monitoringof and support the holistic wellbeing and welfare needs of the students.
• Ensure students receive the social and emotional support required to develop knowledge, understanding and skills that support learning, positive behaviour and constructive social relationships.

Key Responsibilities:

• Assist in the enrolment process, including but not limited to, following up enrolment enquiries, undertaking the enrolment interview, completing the required enrolment paperwork, collecting relevant reports and documentation to accompany the enrolment paperwork.
• Ensure student files are compliant and complete with all relevant documentation.
• Assist in the development and implementation of structured welfare programs for students under the guidance, of the Head of School/Line Manager and Senior Welfare Officer.
• Performing administrative duties related to student enrolments.
• Act as a contact person for enrolment enquiries.
• Liaise with external services, parents, guardians, and stakeholders to ensure a smooth enrolment transition for potential students.
• When requested, participate in general activities and/or assist with classroom activities to support students (under the direction of the Senior Welfare Officer or Teacher).
• Interact with students using approved youth development techniques.
• Ensure compliance with relevant policies and regulations of Indie Education, including but not limited to Child Safety aligned to State legislation.
• Attend company professional development and employee meetings regularly as required.
• Maintain procedural adherence and protocols in the data recording of student case notes.
• Other duties as required in support of students and enrolments.

For this position, applicants must:

• Relevant State Working with ChildrenCheck.
• Annual National Police Check(issued in the 3-months prior to appointment).
• Current and valid DriverLicence.
• A certificate qualification in Youth Work, Community Services, or other related discipline.

Benefits of Indie:

• As a registered Public Benevolent Institution (PBI), we offer access to tax effective packaging via Maxxia: up to $15,900 per (FBT) year (plus up to $2,650 for meals & entertainment) to significantly boost your take-home pay!
• 15 days of paid personal leave, plus comprehensive paid parental leave provisions.
• Annual professional development allocation and study time during work hours.
• Unlimited access to a complimentary wellness program via Sonder for both you and your immediate family, featuring confidential, professional counselling, diverse mental health resources, and broader wellbeing initiatives designed to support personal and family resilience.
• Travel opportunities to visit other sites across Australia.
• Permanent Full time position, Monday to Friday.
• Uniform, laptop and mobile phone provided.
• Large national organisation with internal mobility opportunities.

Commitment to Safety & Inclusion:

Indie Education is proud to be a child-safe organisation committed to the safety, wellbeing and inclusion of all students. Applicants should familiarise themselves with our child safety policy, code of conduct, and commitment to child safety, available on our website.

Indie embraces diversity and encourages applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, and people with disabilities.

Please apply by 16 November 2026.