Senior Waiter / Assistant Manager

Tavola Hospitality pty ltd; Melbourne; On-site; AUD 65,000 - 79,000; Full time

Benefits offered by this job

Competitive salary from $72,000 +super

Job summary

TÁVOLA is a renowned Italian restaurant in Bentleigh, Victoria, seeking a Senior Waiter / Assistant Manager for a permanent full-time role (38 hours per week). This hands-on position focuses on guest care, leadership by example, and delivering warm, professional hospitality.

You will work closely with the team to ensure outstanding service and a collaborative atmosphere. The role requires substantial frontline experience, strong wine knowledge, and a proactive, calm presence during busy periods.

Qualifications

• Proven experience in a quality, full-service restaurant, ideally in a senior waiter or supervisory position.
• Excellent customer service skills and the ability to build genuine relationships with guests.
• Strong wine knowledge and confidence in recommending wines.
• Hands-on leadership approach with the ability to guide colleagues.
• Availability to work a full-time roster including evenings and weekends.
• Excellent communication, reliability and attention to detail.
• Positive, down-to-earth attitude and teamwork.

Responsibilities

• Delivering exceptional, genuine and attentive guest service.
• Confidently recommending wines and guiding guests through our food and beverage offering.
• Coordinating the floor and ensuring smooth, efficient service.
• Supporting and guiding colleagues while remaining actively involved in daily service.
• Taking initiative, resolving day-to-day challenges and maintaining high standards throughout the restaurant.

Skills

Guest service

Wine knowledge

Leadership

Teamwork

Job description

Tavola Hospitality pty ltd – Bentleigh VIC

We are looking for an experienced Senior Waiter / Assistant Manager to join our team at TÁVOLA in a permanent full-time position (38 hours per week).

This is a hands-on position for someone who genuinely enjoys being on the floor, looking after guests and leading by example.

You will be actively involved in all aspects of service, working closely with the team to deliver the warm, personal and professional hospitality that defines TÁVOLA.

We value people who take pride in their work, support one another and understand that great hospitality comes from everyone working together, regardless of their role.

About the role

We are looking for an experienced Senior Waiter / Assistant Manager to join our team at TÁVOLA in a permanent full-time position (38 hours per week).

This is a hands-on position for someone who genuinely enjoys being on the floor, looking after guests and leading by example.

You will be actively involved in all aspects of service, working closely with the team to deliver the warm, personal and professional hospitality that defines TÁVOLA.

We value people who take pride in their work, support one another and understand that great hospitality comes from everyone working together, regardless of their role.

Key responsibilities

• Delivering exceptional, genuine and attentive guest service.

• Confidently recommending wines and guiding guests through our food and beverage offering.

• Coordinating the floor and ensuring smooth, efficient service.

• Supporting and guiding colleagues while remaining actively involved in daily service.

• Taking initiative, resolving day-to-day challenges and maintaining high standards throughout the restaurant.

About you

• Proven experience in a quality, full-service restaurant, ideally in a senior waiter or supervisory position.

• Excellent customer service skills and the ability to build genuine relationships with guests.

• Strong wine knowledge and confidence in recommending and discussing wines.

• A hands-on approach to leadership, with the ability to guide and support colleagues.

• The confidence to take ownership of service and remain calm and organised during busy periods.

• Excellent communication skills, reliability and attention to detail.

• A positive, down-to-earth attitude and a genuine appreciation for teamwork.

• Availability to work a full-time roster, including evenings and weekends.

Knowledge of Italian cuisine and wines will be highly regarded.

About us

TÁVOLA is an independently owned Italian restaurant in the heart of Bentleigh, offering contemporary Italian dining, a thoughtfully curated wine list and genuine, warm hospitality.

We take pride in creating memorable dining experiences, building lasting relationships with our guests and delivering professional yet relaxed service.

Benefits

• A permanent full-time position.

• Competitive salary starting from $72,000 + superannuation, negotiable based on experience.

• One complimentary staff meal per shift worked.

• A welcoming, professional and supportive team.

• The opportunity to work with an extensive selection of Italian and Australian wines.

• A workplace where genuine hospitality, teamwork and individual contributions are valued.

• Opportunities for professional development and growth.