Senior VET Student Support & Administration Lead

The University of Notre Dame Australia Employees, Location ...; Fremantle; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Generous training and development

Friendly and collaborative working

Discounted study at the University

Job summary

The University of Notre Dame Australia invites applications for the National Senior Student Support Officer, VET at Fremantle Campus. You will coordinate VET administration, student services, compliance, reporting and stakeholder engagement to support outcomes.

We seek an experienced administrator with strong communication, project management and financial administration skills, and a relevant degree. The role offers a full-time, fixed-term contract ending August 2027 with generous benefits and

Qualifications

• Relevant degree with demonstrated experience, or an equivalent combination of education, training and professional experience.
• Proven experience leading administrative support and coordination, preferably within a VET, RTO or education environment.
• Experience in financial administration, procurement and project coordination.
• Ability to provide advice and support to senior leaders on administration, compliance, policy and process improvement.
• Strong administrative, project and process management skills, with excellent attention to detail and the ability to manage competing priorities.
• Strong analytical, problem-solving and initiative-taking skills.
• Excellent written and verbal communication skills, with the ability to engage and influence staff, students and external stakeholders.
• Demonstrated ability to improve administrative systems, processes and service delivery.
• Proficiency in Microsoft Office, with experience using LMS and CRM systems.
• Ability to lead, motivate and develop a team through guidance, mentoring and professional support.
• Knowledge of ASQA compliance, government-funded programs and VET operational requirements is highly desirable.

Responsibilities

• Coordinate VET administration while supporting team performance and positive student outcomes.
• Oversee records, compliance, reporting, events, projects and budgets.
• Resolve complex student and administrative matters.
• Drive process improvements to enhance service delivery and student outcomes.
• Build strong relationships with students, staff and external stakeholders.

Skills

Administrative leadership

Process improvement

Communication

Analytical thinking

Project coordination

Budgeting

Microsoft Office proficiency

LMS experience

CRM experience

Stakeholder engagement

Team development

Education

Bachelor's degree in relevant field

Tools

Microsoft Office

LMS

CRM systems

Job description

The University of Notre Dame Australia invites applications for the National Senior Student Support Officer, VET at Fremantle Campus. You will coordinate VET administration, student services, compliance, reporting and stakeholder engagement to support outcomes.

We seek an experienced administrator with strong communication, project management and financial administration skills, and a relevant degree. The role offers a full-time, fixed-term contract ending August 2027 with generous benefits and