Senior Ux/Ui Designer (Contract)

Smartrecruiters, Inc.; Sydney; Híbrido; AUD 110.000 - 160.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working model

Office in Barangaroo area

Descripción de la vacante

Frank Digital is seeking a passionate and talented UX/UI Designer to be the chief advocate for users. You will own the entire design process, from initial research and user journey mapping to creating beautiful, high-fidelity prototypes and interfaces.

You will work in a highly collaborative environment with product managers and engineers to shape the future of our user-facing applications and have a foundational impact on our mission to protect people from scams.

Formación

• 6+ years in digital design with UX focus.
• Experience running or contributing to user research and usability testing.
• Excellent working knowledge of Figma, including prototyping and design systems.
• Confidence presenting and justifying design decisions to clients and internal teams.
• Strong eye for detail in layout and typography.
• Comfort with analytics and behavioural data (GA4/Hotjar).
• Experience with Adobe Creative Suite is useful but not essential.

Responsabilidades

• User Research & Analysis: conduct interviews and usability testing to translate findings into actionable design insights.
• Journey Mapping & Flows: create personas, journey maps and flows to articulate the full user experience.
• Wireframing & Prototyping: develop low and high fidelity prototypes for new features.
• UI & Visual Design: design intuitive interfaces aligned with brand and design system.
• Design System Management: build and maintain a comprehensive design system.
• Collaborative Design: work with software engineers to implement designs with clear specs.
• Iterate & Improve: use data and feedback to continually refine the product experience.

Conocimientos

UX design experience

User research

Figma proficiency

Design systems

Presentation to clients

Attention to detail

Analytics literacy (GA4/Hotjar)

Adobe Creative Suite familiarity

Independent work

Educación

Bachelor’s degree in design or related field

Herramientas

Figma

Adobe Illustrator

Adobe Photoshop

InDesign

GA4

Hotjar

Descripción del empleo

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We’re not just another agency; we’re a multi-award-winning powerhouse of creativity and technology.

Our team is a vibrant mix of talented creatives, innovative designers, strategic thinkers and cutting-edge technologists. Together, we’re not just solving problems—we’re redefining the standards of digital excellence.

Our impact is evident in the calibre of clients who trust us to drive their digital transformation. We collaborate with some of the world’s most respected companies and have a robust pipeline of exciting projects on the horizon.

And we’re on the hunt for a talented UX/UI Designer who shares our passion for excellence and innovation. If you’re ready to push boundaries, collaborate with the best, and be part of a team that’s constantly raising the bar, Frank Digital is the place for you.

Working alongside the Head of Experience Design and wider design team, you’ll shape the experience behind our clients’ digital products, from websites and mobile apps through to landing pages, eDMs and interface design. This is a UX-led role, so you’ll spend more of your week on research, structure and problem solving than on pixel polish, but you’ll still be the one taking your thinking through to a considered, high quality interface.

Your portfolio shows how you think, not just what you shipped. We’re looking for case studies that walk us through the problem, the research and insight behind your decisions, how the design evolved, and what changed as a result. A solid grasp of user journey mapping, information architecture, prototyping, usability testing, conversion rate optimisation and heuristic competitor analysis is what we’re after.

The ideal candidate will have:

• 6+ years in digital design, with the majority of that in UX focused work
• Demonstrable experience running or contributing to user research and usability testing
• Excellent working knowledge of Figma, including prototyping and design systems
• Confidence presenting and justifying design decisions to clients and internal teams
• A sharp eye for detail and quality in both layout and typography
• Comfort working with analytics and behavioural data such as GA4, Hotjar or similar
• Working knowledge of Adobe Creative Suite (mainly Illustrator, Photoshop and InDesign) is useful but not essential
• A strong sense of initiative and the ability to work autonomously
• An organised, positive and hard working mindset, and comfort in a fast paced, dynamic environment, either in a team or independently
• The ability to work within creative and digital brand guidelines and interpret briefs effectively

In return we’ll give you:

• A commitment to develop you and your career aspirations.
• A focus on diversity & inclusion, sustainability, and mental wellbeing.
• Stunning office in the heart of Barangaroo close to the restaurants, bars, and the harbour swimming spot
• A hybrid working model.
• A fully stocked beer and wine fridge, impromptu BBQ lunches, sporting comps, team social activities, and a cracking end of year party.

Apate.AI is an innovative cybersecurity start-up at the forefront of scam prevention. We craft advanced conversational AI to create a safer digital world. Our flagship products, Apate Voice, Apate Text, and Apate Insights, are powered by lifelike AI personas that engage with scammers to protect users and gather intelligence.

As a spin-out from Macquarie University, we collaborate with telcos, financial institutions, and law enforcement to disrupt global fraud. At our core, we are passionate about using technology to protect people, and creating an intuitive and seamless user experience is paramount to our success.

About the Role

We are seeking a passionate and talented UX/UI Designer to be the chief advocate for our users. In this role, you will own the entire design process, from initial research and user journey mapping to creating beautiful, high-fidelity prototypes and interfaces.

You will be the voice of the user in every conversation, ensuring that our products are not only powerful but also intuitive, accessible, and a pleasure to use. You will work in a highly collaborative environment with product managers and engineers to shape the future of our user-facing applications and have a foundational impact on our mission to protect people from scams.

Responsibilities

• User Research & Analysis: Conduct user research, interviews, and usability testing to understand user behaviors, needs, and pain points. Translate findings into actionable design insights.
• Journey Mapping & Flows: Create user personas, journey maps, and user flows to articulate the complete user experience and identify opportunities for improvement.
• Wireframing & Prototyping: Develop everything from low-fidelity wireframes to high-fidelity, interactive prototypes for new features and products.
• UI & Visual Design: Design clean, visually appealing, and intuitive user interfaces that align with our brand and design system.
• Design System Management: Build, maintain, and champion a comprehensive design system to ensure consistency, quality, and efficiency across all our products.
• Collaborative Design: Work closely with software engineers to ensure your designs are implemented to the highest standard and provide them with clear design specifications.
• Iterate & Improve: Use data and user feedback to continually iterate on and improve the product experience.