Senior Truck Parts Interpreter - Customer-Driven & Fast-Paced

Iveco Trucks; Brisbane; Vor Ort; AUD 65.000 - 90.000; Vollzeit

Zusammenfassung

IVECO Brisbane is Queensland's largest IVECO dealership and the flagship retail operation for IVECO Trucks Australia, located in Wacol. We are seeking a Senior Parts Interpreter to join our hands-on team, helping customers at the counter and over the phone, identifying the right parts, processing orders, and keeping our parts operation running smoothly.

If you have experience in parts interpreting for trucks or heavy vehicles, strong product knowledge, and a customer-focused approach, apply now.

Qualifikationen

• Experience in parts interpreting, preferably in trucks or heavy vehicles.
• Strong knowledge of vehicle parts and components.
• Excellent customer service and communication skills.
• Strong attention to detail and accuracy in a busy environment.

Aufgaben

• Identify correct parts for customers via phone and counter.
• Process parts orders, requisitions, invoices and inventory documentation.
• Order parts from suppliers and follow up availability and delivery.
• Coordinate returns, defective and warranty parts per procedures.
• Assist with stock control, stocktakes and system records.
• Promote specials and support parts merchandising.
• Build relationships with customers, colleagues and suppliers.
• Ensure safe work practices and comply with company policies.

Kenntnisse

Parts interpreting

Customer service

Telephone manner

Inventory systems

Attention to detail

Tools

Renyolds ERA

Jobbeschreibung

IVECO Brisbane is Queensland's largest IVECO dealership and the flagship retail operation for IVECO Trucks Australia, located in Wacol. We are seeking a Senior Parts Interpreter to join our hands-on team, helping customers at the counter and over the phone, identifying the right parts, processing orders, and keeping our parts operation running smoothly.

If you have experience in parts interpreting for trucks or heavy vehicles, strong product knowledge, and a customer-focused approach, apply now.