Senior Trade Store Manager – People, Ops & Growth

Blackwoods; Dubbo; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Company vehicle

Wesfarmers shares

Team member discount

One Pass subscription

Job summary

Blackwoods in Dubbo, NSW is seeking a Trade Store Manager to oversee daily branch operations across Customer Care, Warehouse and Trade Store functions. You’ll lead a high‑performing team, drive sales, manage costs and build strong customer relationships to deliver exceptional service.

You will recruit and develop staff, maintain stock integrity, and ensure safety and compliance while leveraging Wesfarmers' learning framework to grow your leadership capabilities.

Qualifications

• Proven people-management experience with a safety-focused leadership style.
• Strong customer service and communication skills.
• Commercial awareness and strategic thinking.
• Experience in operations and financial oversight.
• Valid driver’s licence.

Responsibilities

• Manage daily branch operations.
• Lead, coach, and develop the team.
• Recruit, onboard, and train staff.
• Oversee branch performance: sales, expenses, and profits.
• Maintain stock levels and assets.
• Build strong relationships with customers and suppliers.
• Support promotions and ensure high service levels.

Skills

People management

Customer service

Communication

Leadership

Operations management

Budgeting & finance oversight

Education

Business Management degree (desirable)

Job description

Blackwoods in Dubbo, NSW is seeking a Trade Store Manager to oversee daily branch operations across Customer Care, Warehouse and Trade Store functions. You’ll lead a high‑performing team, drive sales, manage costs and build strong customer relationships to deliver exceptional service.

You will recruit and develop staff, maintain stock integrity, and ensure safety and compliance while leveraging Wesfarmers' learning framework to grow your leadership capabilities.