Senior Technical Support Engineer – Bulk Materials Handling

Metso

Western Australia

Hybrid

AUD 90,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Occupational healthcare

Generous benefits plan

Mental well-being services

Flexible work environment

Job summary

Metso is seeking a Senior Technical Support Engineer to join our Bulk Materials Handling team in Australia, providing advanced technical support for various product offerings including conveyors and stackers. The role requires expertise in troubleshooting and involves working independently and collaboratively across global teams.

Benefits include a flexible working environment, extensive learning opportunities, and comprehensive wellbeing services. Metso promotes an inclusive workforce and is committed to pay equity.

Qualifications

Demonstrated expertise in troubleshooting heavy industrial equipment.
Experience supporting commissioning, field service, or aftermarket environments.
Ability to collaborate across global, cross-functional teams.

Responsibilities

Own and manage technical cases from intake through resolution.
Provide advanced technical support for troubleshooting and maintenance.
Deliver engineering support for aftermarket and service projects.

Skills

Troubleshooting heavy industrial equipment

Strong analytical skills

Field service experience

Clear customer-facing communication

Problem-solving capability

Education

Bachelor’s degree in Mechanical, Electrical, Automation, Metallurgy, Process Engineering

Job description

Benefits include a flexible working environment, extensive learning opportunities, and comprehensive wellbeing services. Metso promotes an inclusive workforce and is committed to pay equity.

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