Senior Technical Specialist, Critical Messaging & Alerts

Optus Enterprise; Sydney; On-site; AUD 150,000 - 180,000; Full time

Benefits offered by this job

Competitive remuneration

Employee discounts

Flexible working arrangements

On-site campus facilities

Job summary

Optus Enterprise in Sydney is seeking a Senior Technical Specialist, AusAlert, to own Tier 3 support for AusAlert CBC and related messaging platforms. You will lead fault investigations, coordinate vendor escalations and drive restoration activities across multiple network interfaces.

You will work with testing, integration and production cutovers for new software and hardware, while ensuring security, documentation and operational readiness.

Qualifications

• A technical qualification in Telecommunications Engineering or related discipline, or equivalent practical experience.
• 2+ years of telecommunications experience in Tier 2 operations.
• Strong experience with mobile network messaging platforms and protocols (4G/5G).
• Experience with testing, automation, virtualization and production deployments.

Responsibilities

• Own Tier 3 technical support for AusAlert CBC and related messaging platforms, leading fault analysis and vendor escalations.
• Execute recovery and restoration activities, manage AusAlert configuration and patches.
• Maintain integration across CBE systems, MME and AMF platforms and gateways.
• Analyze broadcast performance and capacity, recommending improvements for reliable mass alerts.
• Lead testing, integration and production cutovers for new software and hardware.

Skills

Tier 2 operations

Mobile network messaging

4G/5G technologies

Linux/Unix

Education

Telecommunications Engineering qualification or related discipline

Tools

CI/CD

Automation

Scripting (bash/python)

Job description

Optus Enterprise in Sydney is seeking a Senior Technical Specialist, AusAlert, to own Tier 3 support for AusAlert CBC and related messaging platforms. You will lead fault investigations, coordinate vendor escalations and drive restoration activities across multiple network interfaces.

You will work with testing, integration and production cutovers for new software and hardware, while ensuring security, documentation and operational readiness.