Senior Technical Lead

Publicisgroupe; City of Melbourne; Hybrid; AUD 150,000 - 180,000; Full time

Benefits offered by this job

Wellness program

Learning & Development opportunities

Flexible working environment

Diversity, Equity, and Inclusion strategy

Parental leave policy

Job summary

A leading digital agency in Melbourne is seeking a Senior Technical Lead to oversee the technical delivery and quality for major enterprise eCommerce clients. This hybrid role involves leading technical strategies, managing engineering teams, and ensuring platform stability and performance. Candidates must have over 10 years of experience in software engineering, with a strong background in eCommerce and the ability to work with senior stakeholders. The position offers various employee benefits, fostering a supportive and inclusive workplace culture.

Qualifications

• 10+ years’ experience in software engineering.
• Proven experience leading technical delivery for complex eCommerce platforms.
• Experience working in multi-brand or complex organisational environments.

Responsibilities

• Own the engineering approach across all workstreams.
• Maintain and evolve robust commerce platforms.
• Lead and mentor distributed engineering teams.

Skills

Leadership in technical delivery

Enterprise eCommerce platforms

Architectural thinking

Stakeholder relationship management

Evolving platforms towards decoupled architectures

Cross-platform AI experience

Education

10+ years' experience in software engineering

Tools

Adobe Commerce

AWS

Microsoft Azure

Job description

Company description

To grow in today’s fragmented world, brands need a unicorn.

Digitas blends creativity, intelligence, commerce, technology and media to spark Connected Experiences that feel like magic. Part of Publicis Groupe and a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies, we’re proud to work with some of the world’s leading brands.

Digitas — The Connected Experience Agency.

Overview

We're looking for a Senior Technical Lead to join our team at an exciting time. You'll step into a growing, award-winning team to take ownership of the technical delivery, quality, and evolution of two major enterprise eCommerce clients, spanning B2C and B2B. This role is responsible for the ongoing stability, performance, and quality of existing Adobe Commerce implementations, while defining and guiding a progressive evolution toward more decoupled, composable, and scalable architectures.

You will be the engineering authority who, working alongside architects, makes the vision real and owns how it gets built, scaled, and sustained. You will operate across the full lifecycle — from hands‑on engineering and delivery oversight through technical strategy, roadmap definition, and stakeholder engagement. You will lead distributed engineering teams, raise the bar on engineering practices, and act as a trusted technical advisor to senior client stakeholders including CIOs and CTOs. This is a hybrid role requiring deep hands‑on capability in enterprise Commerce implementation, strong architectural thinking, and the ability to pragmatically evolve complex, revenue‑critical platforms without disruption.

Responsibilities

• Technical Ownership & Engineering Excellence — Own the engineering approach across all workstreams, ensuring consistent patterns, high implementation quality, and strong discipline across delivery workflows.
• Platform Stability, Scalability & Evolution — Maintain and evolve robust commerce platforms, defining client‑specific technical roadmaps that balance immediate delivery with long‑term architectural health.
• Architecture to Execution Translation — Translate architectural direction into clear, pragmatic engineering patterns, integration approaches, and implementation guidance across commerce, data, and third‑party systems.
• Engineering Standards, Tooling & AI Enablement — Set and uphold high standards for code quality, security, testing, CI/CD, observability, and leverage modern and AI‑assisted development practices to improve quality and productivity.
• Team Leadership & Capability Uplift — Lead, mentor, and uplift distributed engineering teams, defining standards, coaching developers, and tracking engineering health through meaningful metrics.
• Technical Leadership, Governance & Client Partnership — Act as the senior technical authority for clients, clearly communicating trade‑offs and roadmaps, contributing to commercial discussions, and continuously improving delivery governance and ways of working.

Qualifications

• 10+ years’ experience in software engineering, with significant experience in eCommerce.
• Proven experience leading technical delivery for complex, enterprise eCommerce platforms (B2C and/or B2B and/or marketplace).
• Proven experience nurturing relationships with senior stakeholders at CIO and CTO level.
• Experience working in multi‑brand, or complex organisational environments.
• Demonstrated experience evolving monolithic platforms toward decoupled or headless architectures.
• Cross‑platform AI experience across AWS, Microsoft Azure (e.g. Bedrock, AgentCore, Azure ML etc.).
• Experience leading distributed teams across onshore and offshore models.
• Experience contributing to technical roadmaps, solution design, and pre‑sales activities.

Additional information

Publicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.

Enjoy all the perks that come with our network offering:

• A comprehensive Wellness self program supporting physical, mindful, and financial wellbeing.
• A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach — "working your way with us."
• Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.
• A culture of open feedback and support to reach your goals through our Career Conversations program.
• A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees.
• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.
• Access to counsellors, psychologists, and professionals through Sonder, an all‑in‑one digital wellbeing technology platform designed to support psychological, medical & safety needs.
• A workplace that stands together to provide a more open, supportive, and recovery‑forward culture for all employees with life‑threatening illnesses. Read more about our Working With Cancer Pledge: https://workingwithcancerpledge.com/.
• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via [e-mail]; your personal information will be kept confidential.

Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.

Uniqueness is powerful; without it, we wouldn't be where we are today. So be you — we like it that way.

If you don't tick every box in this ad, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes — so if this role resonates with you, please apply.