Senior Field Engineer: Onsite Tech & Client Impact

Unisys; Canberra; On-site; AUD 70,000 - 90,000; Full time

Job summary

Unisys is seeking a Field Engineer to provide full onsite engineering support for a base of large and complex clients in Australia. You will own onsite service activities, perform advanced maintenance and low-complexity installations, and use advanced tools to resolve client issues and implement scheduled installs.

The ideal candidate has 2–4 years hands-on field engineering experience, a technical certification or associate degree, Australian citizenship, and NV1/NV2 security clearance.

Qualifications

• 2–4 years of hands-on experience in field engineering or related technical support roles.
• Proven ability to perform maintenance, installations, and troubleshooting in customer environments.
• Technical certification or associate degree preferred.
• NV1/NV2 security clearance is a must have.
• Australian citizenship is required.

Responsibilities

• Provides the full range of Field Engineering support for an assigned base of large / complex clients.
• Takes complete ownership of onsite service activity.
• Performs advanced-level maintenance on all products, including low-complexity installation activities.
• Provides technical feedback on equipment, systems and processes to improve overall service delivery.
• Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs.
• Identifies and resolves systemic issues within the team.
• Proactively supports the needs of other team members, providing technical assistance and expertise.
• Contributes to improved client services metrics reporting and documentation.
• Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.

Skills

Field engineering experience

Maintenance

Installations

Troubleshooting

Australian citizenship

NV1/NV2 security clearance

Education

Technical certification or associate degree

Job description

Unisys is seeking a Field Engineer to provide full onsite engineering support for a base of large and complex clients in Australia. You will own onsite service activities, perform advanced maintenance and low-complexity installations, and use advanced tools to resolve client issues and implement scheduled installs.

The ideal candidate has 2–4 years hands-on field engineering experience, a technical certification or associate degree, Australian citizenship, and NV1/NV2 security clearance.