Senior Tech Business Analyst: Lending & Api Transformation

Profusion Group; Sydney; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid working

Employee discounts

Wellbeing programs

Learning & development

Job summary

Endeavour Group is seeking a Senior Business Analyst to support the Customer Data Foundations initiative within the Data & AI pillar. You’ll bridge strategic product vision and technical execution, owning backlog priorities and collaborating with Architecture, Data & AI teams to deliver high-impact capabilities.

You’ll work in a hybrid environment in Sydney or Melbourne, partnering with product, engineering, and change teams to ensure successful delivery, training, and operational readiness

Qualifications

• 5+ years as a Senior Business Analyst or similar in agile environments.
• Experience working in financial services, wealth management, payments, fintech or regulated environments is desirable.
• Knowledge of agile development methodologies and BA tools (Jira/Confluence).

Responsibilities

• Collaborate with Product Owners, Project Managers, developers and stakeholders to translate business needs into clear requirements.
• Elicit and document business and functional requirements through interviews and process analysis.
• Own and refine squad backlog, define sprint priorities, and ensure acceptance criteria are met.
• Create mock-ups and partner with developers to design effective solutions.
• Coordinate and support UAT across offices and communicate changes to stakeholders.

Skills

Stakeholder management

Agile methodologies

Communication

Backlog prioritisation

Product Owner mindset

Education

Bachelor’s degree in Business/IT/CS

Tools

Jira

Confluence

Visio/Miro

Job description

If you also believe that everyone should be able to achieve their financial potential, then you’ll love contributing to CMC Markets’ company vision of providing the ultimate trading experience. Seize the opportunity to progress your career in the fintech industry by joining a global leader in CFD trading and share investing. Grow yourself personally and professionally with a company that’s growing with you, by global expansion and product offering.

We are looking for an experienced Business Analyst for an 18 Month Max Term Contract. As a Business Analyst, you’ll support project and product delivery within the ANZ Programme working closely with stakeholders across the business, external vendors, and partners. You’ll play a key role in scoping requirements, documenting solutions, and collaborating with agile development teams to deliver impactful changes.

This hands on role involves both technical and operational analysis across a range of initiatives, from launching new products to enhancing business processes to improve operational efficiency. You will be a motivated self starter capable of working independently to identify opportunities, solve problems, and deliver insights with minimal direction.

Why you'll like working here

Just some of the reasons you’ll love working here include:

• Leave benefits: Accrue 5 additional annual leave entitlements each year called My Days, as well as enjoying 5 extra annual leave days once you pass 12 months. Enjoy your birthday off to spend time with family and friends, on us! Utilise a free annual charity day to give back to your community.
• $0 Trades: Staff & family trading accounts with CMC Markets Invest have access to the best brokerage rates in the market - $0 trades for all domestic and international equity orders!
• Continuous learning: Our L&D offering covers both technical and performance training, ensuring you're always learning new skills.
• Unlimited access to a dedicated benefits & wellbeing hub where you can save money through various retailer discounts, and make use of a variety of resources that will enhance your physical and mental wellbeing
• Collaboration: We believe that great things happen when smart people work together, that’s why we’ve made the decision to work five days in the office.
• Office perks: Help yourself to free breakfast cereals, condiments, and coffee to fuel your workday. Our culture club provides opportunities for everyone whether you’re into fitness, pizza making classes, socialising or bringing out your competitive side in trivia or lawn bowls!

What you’ll be working on?

• Collaborate with Product Owners, Project Managers, developers, and stakeholders to understand business needs and translate them into clear, actionable requirements
• Conduct interviews, workflow and process analysis to elicit and document clear, concise business and functional requirements
• Create and help manage a backlog of epics and user stories, including detailed acceptance criteria to guide development and testing
• Produce mock-ups and partner with development teams to design effective, achievable solutions
• Coordinate and support user acceptance testing across all CMC offices
• Maintain up to date documentation and communicate changes to stakeholders throughout the project lifecycle
• Present demos and contribute to knowledge-sharing initiatives within the Product team and broader organisation
• Lead and/or support all phases of the project lifecycle, from discovery and requirements gathering through to delivery and post-implementation review

What will help you be successful?

• 5+ years experience as a Business Analyst ideally within financial services
• Strong facilitation and stakeholder management skills
• Knowledge of agile development methodologies
• BA tools and techniques e.g. Jira, Confluence, process modelling, wireframing, data analysis, Visio/Miro
• Technical knowledge e.g. API documentation, SQL, data management, web and mobile apps
• Experience delivering operational efficiency projects for customer service functions
• Experience implementing new Wealth Management product offerings
• Strong facilitation and relationship management skills
• Strong written and verbal communication skills
• Experience working in financial services, banking, wealth management, payments, fintech or another regulated environment is highly desirable.

The things we live by

CMC Markets is powered by our people. We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace, where our people feel confident to be themselves, feel valued and are able to do their best work. We don’t just value differences and unique perspectives, we seek them out and we invite them in, because we know it will lead to better outcomes for everyone.

We’re always on the lookout for great people, so even if you don’t feel you are a 100% fit, apply with your up-to-date CV and we’ll consider you for this role and any other suitable opportunities across the business.

We look forward to hearing from you!

We will ensure background checks, including reference and police checks, are completed as part of the on-boarding process. To be considered for this position, candidates must be legally authorised to work in Australia on a permanent basis without any restrictions.

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

Job Description

Senior Business Analyst

• Flexible Work Model: Hybrid Ways of Working - Sydney or Melbourne Location
• High Impact Transformation: Deliver core Customer Data Foundations that unlock new enterprise personalisation and agentic capabilities for our Customer, Digital and eCommerce teams
• Strategic Product Leadership: Operate with a strong Product Owner mindset, driving daily backlog prioritisation and technical solutioning.

As a Senior Business Analyst (Customer Data Foundations) within Endeavour Group's Customer Pillar (Data & AI), you will serve as a strategic partner and trusted advisor, bridging the gap between strategic product vision and technical execution. Embedded within our Data & AI Customer Pillar, you will adopt a strong Product Owner mindset to collaboratively shape and deliver our high-profile "Customer Data Foundations" initiative. Moving beyond traditional requirements gathering, you will actively own and refine the squad backlog, define sprint priorities, and champion solutions that help rationalise legacy systems. Playing a pivotal role in rolling out our Customer Data Foundations within our new Enterprise Data Platform (EDP 2.0), your work will directly help unlock a significant commercial opportunity for the Group.

Here is a taster of what you can expect in this role:

• Backlog Ownership: Prioritise, own, and relentlessly refine the squad backlog for the Customer Data Foundations build, aligning items with overarching product roadmaps.
• Sprint Execution: Lead backlog refinement, establish clear sprint goals, and confidently accept or reject completed squad work against strict acceptance criteria.
• User Story Creation: Translate complex business requirements into high-quality, actionable user stories and technical requirements that enable hyper-personalised customer journeys.
• Value Solutioning: Collaborate with Architecture and Data & AI teams to evaluate out-of-the-box SaaS capabilities versus proprietary AI models to ensure low total cost of ownership.
• Domain Subject Expertise: Act as the squad-level subject matter expert across Customer Data Platforms (CDP), Google Cloud Platform (GCP), BigQuery, and MarTech ecosystems.
• Release Planning: Partner with Senior Product Managers and Programme Delivery Leads to convert strategic 1‑3 year roadmaps into phased release plans.
• Operational Readiness: Work with Change Management, Digital, and Customer teams to ensure a smooth transition to support, comprehensive user training, and rapid capability adoption.
• Vendor Leadership: Support external technology partner management, input into commercial term negotiations, and ensure seamless vendor integration into squad workflows.

Qualifications

Now let’s talk about you:

• Formal Education: Bachelor’s degree in Business, Information Technology, Computer Science, or a related discipline.
• Proven Experience: 5 years as a Senior Business Analyst, Senior Data Analyst, Product Owner, or Technical Lead in an agile environment delivering complex Digital, Data, or MarTech projects.
• Technical Analytics Depth: Advanced proficiency in SQL, modern BI tools, and data analytics, demonstrating a high-agency approach to querying data independently.
• Cloud & Tools: Strong hands‑on experience with cloud platforms, API integrations, AI/ML concepts, and agile tools like Jira and Confluence (GCP and BigQuery highly regarded).
• Domain Exposure: Proven background delivering Customer Data Platform (CDP) implementations, CRM rollouts, or MarTech solutions.
• Collaborative Leadership: Exceptional communication and influencing skills, capable of bridging commercial business goals with technical engineering constraints.
• Ownership Mindset: Strong drive to take accountability for squad deliverables, operational success, and informal agile coaching across the team.

The benefits are good too!

• We offer hybrid ways of working
• An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W
• As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
• Find out more about our range of benefits and discounts here

We look forward to hearing from you!