Senior Support Worker - Belmont

Avivo; Western Australia; On-site; AUD 36,000 - 47,000; Part time

Benefits offered by this job

Avivo Advantage benefits

Paid KM travel allowance and loading

Job summary

Avivo is seeking a Team Facilitator to support a Service Coordinator in Belmont, WA. You’ll lead a team of 10 and assist 50 customers, delivering person-centred care and ensuring high-quality records and plans.

You’ll spend about 80% on direct customer support, with remaining time on administration, mentoring, quality checks, and service coordination. This permanent part-time role requires flexibility across a 7-day roster.

Qualifications

• Certificate III in Disability, Individual Support, Aged Care, Mental Health, or related qualification, or currently working towards completion.
• Flexible availability to work across a 7-day roster, including weekends and varying shift patterns as required.
• Availability to work a minimum of 30 hours per week.
• Current NDIS Worker Screening Check.
• Valid Driver's Licence and access to a reliable vehicle.
• Commitment to high-quality, person-centred support.

Responsibilities

• Provide person-centred support with daily living activities and community participation.
• Deliver support to customers with high-intensity support needs.
• Mentor and guide team members to promote best practice and positive outcomes.
• Work collaboratively with families, guardians, and healthcare professionals.
• Ensure support plans, documentation and records are accurate and up to date.
• Support coordination of services and contribute to a safe, positive team environment.

Skills

Strong communication

Leadership

Problem solving

Person-centred support

Education

Certificate III in Disability / Related

Job description

Step into a pivotal leadership role as a Team Facilitator, where you will directly assist the Service Coordinator in managing a diverse service area of 50 customers and a team of 10 support workers. This is more than a support role - it is your stepping stone to managerial experience, allowing you to lead with care, make a meaningful difference, and help people live life their way.

Around 80% of your time will be spent delivering direct support to customers in the Belmont area. The remaining time will be focused on administration, team leadership, staff support, service quality monitoring, and other Team Facilitator responsibilities.

This is a permanent part-time position working up to 30 hours per week. The successful candidate must be available to work these hours across customer locations in Belmont, within service hours of 7:00am to 6:00pm across Monday to Friday. Flexibility to work weekends and a variety of shift patterns is essential.

What You’ll Do

• Provide person-centred support with daily living activities and community participation
• Deliver support to customers with high-intensity support needs
• Mentor and guide team members to promote best practice and positive outcomes
• Work collaboratively with families, guardians, and healthcare professionals
• Ensure support plans, documentation, and customer records are accurate and up to date
• Support the coordination of services and contribute to a safe and positive team environment

What You'll Bring

• Certificate III in Disability, Individual Support, Aged Care, Mental Health, or a related qualification (or currently working towards completion)
• Flexible availability to work across a 7-day roster, including weekends and varying shift patterns as required
• Availability to work a minimum of 30 hours per week
• Current NDIS Worker Screening Check
• Valid Driver's Licence and access to a reliable vehicle
• Strong communication, leadership, and problem-solving skills
• A genuine commitment to providing high-quality, person-centred support

Why Avivo

• Access to Avivo Advantage, with a range of benefits designed to support your wellbeing, lifestyle and financial health, including discounted HBF health insurance, Commonwealth Bank benefits, Optus support services, "Mint" our employee recognition program, employee discounts and exclusive savings through Blue Light
• All the tools and training you need, including a mobile phone.
• Paid KMs, travel allowance, penalty rates and loading
• Be part of a purpose-driven organization where your work helps empower individuals and strengthen communities across WA

About Avivo

Avivo is a Western Australian not-for-profit organization that works alongside people with disability, older people, and people experiencing mental health challenges to live life their way. Our purpose is to empower individuals and strengthen communities, creating positive outcomes for the people and communities we support.

With almost 60 years of community impact across Western Australia, we're proud to create workplaces where people feel valued, supported and connected. We believe great outcomes start with great people, which is why we invest in flexibility, wellbeing, development and recognition for our employees.

At Avivo, you'll be part of a team that genuinely believes everyone matters and that every contribution makes a difference.

We're proud to be an inclusive employer and welcome applications from people with disability, First Nations peoples, LGBTQIA+ communities, and people from culturally and linguistically diverse backgrounds.