Senior Support Service Officer

SA Health; Adelaide; On-site; AUD 61,000 - 62,000; Full time

Benefits offered by this job

Salary packaging

Pre-tax super

Novated lease

Flexible work

Wellbeing support

Job summary

Central Adelaide Local Health Network (CALHN) is hiring a Senior Support Service Officer at Hampstead Rehabilitation Centre. The role focuses on assisting patients with hygiene, transfers, meals and maintaining a clean environment to ensure safety and comfort on site.

The successful candidate will have a Certificate III in aged care or disability, experience in healthcare security, and strong communication and teamwork to support staff and patients across the centre.

Qualifications

• Certificate III in aged care or disability.
• Experience in care and healthcare security environments.
• Empathy and respect for patient confidentiality.
• Prioritise work and exercise judgement under limited direction.
• Experience training and guiding other employees.
• Minimum 560 hours of satisfactory in-service experience.

Responsibilities

• Assist patients with personal hygiene, dressing and daily activities.
• Support safe patient transfers using appropriate equipment.
• Help with mealtimes, snacks and refreshments.
• Maintain ward cleanliness and follow infection prevention procedures.
• Contribute to security and emergency responses.
• Share your skills and guide colleagues within your area of expertise.

Skills

Empathy and communication

Patient safety

Time management

Teamwork

Education

Certificate III in aged care or disability

Job description

Central Adelaide Local Health Network - Senior Support Service Officer

• Hampstead Rehabilitation Centre, Northfield SA 5085
• WHA5 $1,338.23 to $1,351.67 per week + super + salary packaging
• Temporary full time, January 2027 to 30 April 2027
• Monday to Friday, day shift, 7:00 am to 3:06 pm

About CALHN

At Central Adelaide Local Health Network (CALHN), we’re shaping the future of health through clinical care, research and innovation. Join a team committed to safe, connected and high-quality healthcare for our community.

Every voice matters at CALHN. We prioritise the safety of our staff and patients and work across teams to support a seamless patient journey.

About the Role

Help make each day safer and more comfortable for patients. You’ll work alongside nursing and clinical colleagues to provide personal care support, maintain a clean environment and contribute to campus safety at Hampstead Rehabilitation Centre.

• Assist patients with personal hygiene, dressing and daily activities.
• Support safe patient transfers using appropriate equipment.
• Help with mealtimes, snacks and refreshments.
• Maintain ward cleanliness and follow infection prevention procedures.
• Contribute to security and emergency responses.
• Share your skills and guide colleagues within your area of expertise.

About You

To be successful in this role you will:

• Hold a Certificate III in aged care or disability.
• Bring experience in a care and healthcare security environment.
• Communicate with empathy and respect patient confidentiality.
• Prioritise work and use sound judgement under limited direction.
• Have experience training and guiding other employees.

The role description also requires at least 560 hours of satisfactory in-service experience. You’ll bring knowledge of support services, customer service and safe work practices, and be available for the Monday to Friday day shift.

Why You’ll Love It Here

Build your skills in a multidisciplinary team supporting patient care and safety every day.

• Stretch your salary - salary packaging up to $9,010 for living expenses and $2,650 for meals and entertainment, plus pre-tax super and novated lease options.
• Grow your career - build your skills and explore opportunities across CALHN.
• Work together - multidisciplinary support and shared expertise.
• Find your balance - flexible work options where available.
• Enjoy the extras - leave loading, fitness discounts and flu vaccinations.
• Enhance your wellbeing - confidential wellbeing support for you and your family.

Diversity and Inclusion

We’re committed to building an inclusive workplace where everyone feels safe, respected and supported. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally diverse backgrounds and LGBTQIA+ communities.

Appointment is subject to satisfactory criminal history clearances and compliant immunisation screening as indicated in the role description. This is a Category A position.

Applications close: 11:55 pm, Wednesday 25 November 2026
Job reference: 955390