Senior Support Service Officer

SA Health; Adelaide; On-site; AUD 61,000 - 62,000; Full time

Benefits offered by this job

Salary packaging options

Pre-tax super

Novated lease options

Flexible work options

Job summary

Central Adelaide Local Health Network (CALHN) seeks a Senior Support Service Officer to assist patients with personal care, maintain a clean ward, and support safety and security at Hampstead Rehabilitation Centre in Northfield, SA. The temporary full-time position runs Jan 2027 to Apr 2027, Monday to Friday day shifts (7:00 am–3:06 pm).

Applicants should have a Certificate III in aged care or disability and relevant healthcare experience.

Qualifications

• Certificate III in aged care or disability required (or equivalent).
• Experience in care and healthcare security environment.
• Empathy and respect for patient confidentiality in all interactions.
• Ability to prioritise tasks and exercise sound judgement with limited direction.
• Experience training and guiding other staff.

Responsibilities

• Assist patients with personal hygiene, dressing and daily activities.
• Support safe patient transfers using appropriate equipment.
• Help with mealtimes, snacks and refreshments.
• Maintain ward cleanliness and follow infection prevention procedures.
• Contribute to security and emergency responses.
• Share your skills and guide colleagues within your area of expertise.

Skills

Empathy

Patient confidentiality

Prioritisation

Training others

Education

Certificate III in aged care or disability

Job description

Senior Support Service Officer

Job no: 955390
Work type: Full time
Location: Various
Categories: Allied and Scientific Health

Central Adelaide Local Health Network - Senior Support Service Officer

Hampstead Rehabilitation Centre, Northfield SA 5085

WHA5 $1,338.23 to $1,351.67 per week + super + salary packaging

Temporary full time, January 2027 to 30 April 2027

Monday to Friday, day shift, 7:00 am to 3:06 pm

About CALHN

At Central Adelaide Local Health Network (CALHN), we’re shaping the future of health through clinical care, research and innovation. Join a team committed to safe, connected and high-quality healthcare for our community.

Every voice matters at CALHN. We prioritise the safety of our staff and patients and work across teams to support a seamless patient journey.

About the Role

Help make each day safer and more comfortable for patients. You’ll work alongside nursing and clinical colleagues to provide personal care support, maintain a clean environment and contribute to campus safety at Hampstead Rehabilitation Centre.

• Assist patients with personal hygiene, dressing and daily activities.
• Support safe patient transfers using appropriate equipment.
• Help with mealtimes, snacks and refreshments.
• Maintain ward cleanliness and follow infection prevention procedures.
• Contribute to security and emergency responses.
• Share your skills and guide colleagues within your area of expertise.

About You

To be successful in this role you will:

• Hold a Certificate III in aged care or disability.
• Bring experience in a care and healthcare security environment.
• Communicate with empathy and respect patient confidentiality.
• Prioritise work and use sound judgement under limited direction.
• Have experience training and guiding other employees.

The role description also requires at least 560 hours of satisfactory in-service experience. You’ll bring knowledge of support services, customer service and safe work practices, and be available for the Monday to Friday day shift.

Why You’ll Love It Here

• Stretch your salary – salary packaging up to $9,010 for living expenses and $2,650 for meals and entertainment, plus pre-tax super and novated lease options.
• Grow your career – build your skills and explore opportunities across CALHN.
• Work together – multidisciplinary support and shared expertise.
• Find your balance – flexible work options where available.
• Enjoy the extras – leave loading, fitness discounts and flu vaccinations.
• Enhance your wellbeing – confidential wellbeing support for you and your family.

Diversity and Inclusion

We’re committed to building an inclusive workplace where everyone feels safe, respected and supported. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally diverse backgrounds and LGBTQIA+ communities.

Application Information

Please refer to the attached role description for the full requirements: 955390 - RD for Senior Support Service Officer.pdf

Appointment is subject to satisfactory criminal history clearances and compliant immunisation screening as indicated in the role description. This is a Category A position.

Curious About This Role

Connect with Julie Halse, Administration Officer Car Parking

Phone: [phone]

Email: [e-mail]

Applications close

Applications close: 11:55 pm, Wednesday 25 November 2026
Job reference: 955390