Senior Support Officer

Department-of-Education-1; Australia; On-site; AUD 65,000 - 75,000; Full time

Job summary

The Senior Support Officer role with the Department of Education supports government schools in facilities and infrastructure matters across the South-West region of Victoria. The role coordinates meetings, prepares documentation and maintains records for the Unit and its Manager, across multiple office locations.

You will track project progress, identify emerging risks, and promote consistent regional practices while working with schools, stakeholders and internal teams to improve processes and

Qualifications

• Experience in coordination or project administration is desirable.

Responsibilities

• Coordinate and support activities for the Unit and Manager.
• Prepare meetings and maintain records.
• Track and report progress across projects and programs.
• Engage with schools and stakeholders on provision and planning.
• Identify and promote better regional business processes.

Skills

Coordination

Project administration

Stakeholder engagement

Job description

About the RoleThe Senior Support Officer role will work as part of a small team that provides direct support to government schools on matters relating to their facilities and infrastructure. This includes maintenance issues, significant school upgrades and the development of new schools.The role is an important co-ordination/support role, leading and co-ordinating a range of activities across the South-West region, with schools and other areas of the Department. These activities include co-ordinating meetings with stakeholders, school communications, records management and ongoing quality improvement for the team.This is a fixed term opportunity to start on 04 January 2027 until 25 June 2027.The role can be based out of any office in the South-Western Victoria Region - Ballarat, Footscray, Geelong, Horsham, Sunshine or Warrnambool.To carry out these functions effectively, the role will work closely with the Manager as well other team members, and other areas of the Department. The role will be responsible for:Supporting and co-ordinating activities for the Unit and Manager, including meeting preparation and record keepingTracking and reporting progress across projects and programs, including updating spreadsheets and databasesProviding thought leadership and identifying and highlighting emerging risks or issues from analysisCo-ordinating school engagement activities as they relate to provision and planningIdentifying and leveraging opportunities to promote better and more systematic business processes within the team and consistent region-wide practicesDesirable Qualifications and ExperienceExperience in co-ordination or project administration is desirable.About the RegionSchools and Regional Services comprises 17 Areas within four regions across the state, as well as a central and regional Divisions. Within the region, the area and division based operating model provides greater responsiveness, innovation and joined-up responses to local needs; enables a focus on place as an organising structure for schools and other services; enables regional staff to engage more effectively with our service providers, schools, students and learners, families and local communities, and to understand what they need; facilitates better relationships and collaborative networks that more effectively support learners to move more seamlessly through our education system and beyond; and enables complex issues to be addressed through more targeted, integrated and coordinated responses.About the DepartmentThe role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st century economy and society. The department supports a culture of leadership, learning and renewal in all workplaces with opportunities for career development and advancement.How to ApplyPlease click the Apply Now button on this advertisement.Applications should include a cover letter which addresses the key selection criteria (no longer than 2 pages) and resume.Further InformationFor more details regarding this position please see attached position description.The Department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion pageApplicants requiring adjustments can contact the nominated contact person.Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.For further information pertaining to the role, please contact Kimberley Bendall - Manager, Provision and Planning via [phone] or [e-mail] applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.Applications close 11:59pm on Monday, 2 November 2026