Administration Officer - Thriving Kids

Department-of-Education-1; Melbourne; On-site; AUD 60,000 - 70,000; Full time

Job summary

Department of Education Victoria is seeking an Administration Support Officer for the Thriving Kids program to deliver day-to-day administrative and coordination support in local communities across Melton, Coburg or Footscray.

You will manage appointments, referrals, records and correspondence, assist with purchasing and travel arrangements, and help improve processes as the service is established. Strong organisational skills and team collaboration are essential.

Qualifications

• Experience in administration, coordination or a similar support role.
• Strong organisational skills and the ability to manage competing priorities and deadlines.
• Good written and verbal communication skills and a professional, helpful approach.

Responsibilities

• Provide day-to-day administrative and coordination support to the Thriving Kids team.
• Coordinate appointments, meetings, referrals, correspondence and other administrative processes.
• Maintain accurate client records, databases and information in accordance with departmental requirements.
• Support the team with purchasing, resource orders and the use of Oracle and other corporate systems.
• Assist staff with travel arrangements and related administrative processes.
• Prepare routine reports, documents, correspondence and other information to support the team.
• Respond to routine enquiries from families, staff and stakeholders and ensure matters are directed to the right person.
• Contribute to improving administrative processes and ways of working as the Thriving Kids service is established.

Skills

Administration

Coordination

Microsoft Office

Attention to detail

Tools

Oracle

ERP systems

Job description

About the ProgramHelp build something new.Thriving Kids is a new approach to supporting children and families, with a focus on early intervention, building capability and responding to children's needs as they emerge. The reform brings together education, health and community services to provide more coordinated and accessible support for children aged eight years and under with developmental delay or autism and low to moderate support needs.Regional teams are being established across Victoria to bring Thriving Kids services closer to children and families in their local communities.About the RoleThere are two fixed term positions that could be based out of three locations: Melton, Coburg or Footscray. Please indicate your preference on the application form.As an Administration Support Officer, you will be an important part of the regional Thriving Kids team, providing the day-to-day administrative support that helps the team deliver a responsive and coordinated service to children and families.Working alongside the Program Manager, Allied Health, Access and Pathways and Community Development staff, you will:Provide day-to-day administrative and coordination support to the Thriving Kids team.Coordinate appointments, meetings, referrals, correspondence and other administrative processes.Maintain accurate client records, databases and information in accordance with departmental requirements.Support the team with purchasing, resource orders and the use of Oracle and other corporate systems.Assist staff with travel arrangements and related administrative processes.Prepare routine reports, documents, correspondence and other information to support the team.Respond to routine enquiries from families, staff and stakeholders and ensure matters are directed to the right person.Contribute to improving administrative processes and ways of working as the Thriving Kids service is established.About YouYou are organised, approachable and enjoy being part of a team. You can manage competing priorities, pay attention to detail and take pride in providing reliable support to the people around you.You will bring:Experience in administration, coordination or a similar support role.Strong organisational skills and the ability to manage competing priorities and deadlines.Good written and verbal communication skills and a professional, helpful approach.Strong attention to detail and the ability to maintain accurate records and information.Confidence using Microsoft Office and administrative systems, with the ability to learn new systems quickly.The ability to work collaboratively with a range of people and contribute positively to a multidisciplinary team.Experience in health, disability, education, community services or another human services environment will be highly regarded. Experience with Oracle, purchasing, resource ordering or travel administration will also be advantageous.About the TeamYou will be part of a new multidisciplinary Thriving Kids team working together to support children and families in the local community. The team will include Allied Health, Access and Pathway Officers, Community Development and others, working together to provide coordinated and accessible support.This is an opportunity to be part of establishing a new service and helping shape how Thriving Kids works in the regions.About the DepartmentThe Department of Education provides a wide range of learning and development support and services. The department provides policy leadership, plans for the future of education in Victoria and leads key cross-sector collaboration. The department plays an important system steward role by providing support, guidance, oversight and assurance across early childhood and school education systems, as well as directly providing school education and 50 new early learning centres.Important InformationFor more details about this role, please refer to the attached position description.If you have further questions, please contact Brooke Streatfeild at [e-mail] or phone: [phone]The Department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions, visit our website.Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.If you require any adjustments to ensure your full participation in the recruitment process or if you need the advertisement or any attachments in an accessible format (e.g. large print) due to any viewing difficulties or other accessibility requirements, please get in touch with the contact person listed on this advertisement.Applications close 11:59 pm Australian Eastern Standard/Daylight Saving Time on 4th November 2026.