Senior Support Analyst - Trading Applications

Profusion Group; Sydney; On-site; AUD 130,000 - 165,000; Full time

Job summary

Profusion Group seeks an experienced Senior Support Analyst to join a high-performing trading technology team supporting critical electronic trading platforms across global financial markets. You will work with traders, brokers, exchanges and tech teams to ensure seamless trading operations and peak platform performance.

The role requires deep hands-on experience with OMS/EMS, SQL, and Linux/Unix, plus strong communication skills to engage with senior stakeholders on time-critical issues.

Qualifications

• Extensive experience supporting trading applications within financial markets.
• Strong knowledge of OMS/EMS platforms, electronic trading, and order lifecycle management.
• Hands-on experience with SQL, Linux/Unix, monitoring tools, and messaging technologies.
• Solid understanding of Cash Equities trading, with exposure to futures, options, or swaps viewed favourably.
• Excellent communication skills and the confidence to engage directly with traders and senior stakeholders.
• A proactive, self-driven approach and the ability to perform in a high-pressure trading floor environment.

Responsibilities

• Provide application support for front-office trading platforms and order management systems.
• Support trading activity across Equities, Derivatives, and related asset classes.
• Investigate and resolve production issues in a time-critical environment.
• Manage exchange and broker connectivity and coordinate with internal infrastructure teams.
• Partner with global technology teams to maintain platform stability and service availability.
• Contribute to system enhancements, releases, and operational improvements.

Skills

Trading applications

OMS/EMS

SQL

Linux/Unix

Monitoring tools

Messaging technologies

Cash equities

Communication

Trading floor

Tools

OMS/EMS platforms

Job description

Senior Support Analyst - Trading Applications

We're seeking an experienced Senior Support Analyst to join a high-performing trading technology team supporting critical electronic trading platforms across global financial markets.

This role is ideal for someone who thrives under pressure, enjoys solving complex technical issues, and has a strong understanding of trading workflows and market technology.

You'll work closely with traders, brokers, exchanges, vendors, and technology teams to ensure seamless trading operations and exceptional platform performance.

What You'll Be Doing

• Provide application support for front-office trading platforms and order management systems.
• Support trading activity across Equities, Derivatives, and related asset classes.
• Investigate and resolve production issues in a time-critical environment.
• Manage exchange and broker connectivity and coordinate with internal infrastructure teams.
• Partner with global technology teams to maintain platform stability and service availability.
• Contribute to system enhancements, releases, and operational improvements.

What You'll Bring

• Extensive experience supporting trading applications within a financial markets environment.
• Strong knowledge of OMS/EMS platforms, electronic trading, and order lifecycle management.
• Hands-on experience with SQL, Linux/Unix, monitoring tools, and messaging technologies.
• Solid understanding of Cash Equities trading, with exposure to futures, options, or swaps viewed favourably.
• Excellent communication skills and the confidence to engage directly with traders and senior stakeholders.
• A proactive, self-driven approach and the ability to perform in a high-pressure trading floor environment.

Why Apply?

• Competitive salary package + bonus opportunity
• Exposure to mission-critical trading systems
• Global stakeholder engagement across multiple regions
• Front-office trading floor environment
• Opportunity to work with leading OMS/EMS technologies
• Strong career development within capital markets technology
• Dynamic and collaborative team culture
• High-impact role supporting global trading operations

If you're a trading support specialist looking for your next challenge in a dynamic and technology-driven environment, we'd love to hear from you.

We are committed to providing a supportive culture and positively contributing towards creating diverse and inclusive workplaces for our candidates & clients. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply.