Senior Strategy Manager

Flybuys; City of Melbourne; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Flybuysflex

Well-being days

Volunteer leave

Learning & development

Discount card

Be Well Programs

All Team events

Hybrid social events

Starter kit

Job summary

Flybuys is seeking a senior strategy partner to develop and govern partner programs, aligning with the Flybuys plan and partner commercial objectives. Define priorities, sequencing, and trade‑offs across short, medium and long horizons, refreshing strategies as performance and market dynamics evolve.

You will influence external relationships, lead cross‑functional teams, translate complex data into clear recommendations, and prepare high‑impact materials for ELT, the CEO, and the Board.

Qualifications

• Tertiary qualifications in business or related field; MBA advantageous.
• 5–7 years in a similar role, ideally within a top tier management consulting firm.
• Experience in external relationship management and influencing outcomes.
• Proven track record leading strategic engagements and cross‑functional project teams.
• Ability to synthesize complex results and communicate clearly.

Responsibilities

• Develop and maintain partner strategy aligned to Flybuys plan.
• Define priorities, trade-offs and sequencing across horizons.
• Refresh partner strategies based on performance and market dynamics.
• Lead the Partner pillar across enterprise priorities.
• Prepare high‑impact materials for ELT, CEO, and Board discussions.

Skills

Strategic thinking

Stakeholder management

Leadership

Data-driven decisions

Communication

Influencing

Budget management

P&L understanding

Cross-functional leadership

Team collaboration

Education

Business/Commerce/Law degree

MBA (advantage)

Job description

Your Role

• Develop and maintain the strategy for each Flybuys program partner aligned to the Flybuys corporate plan and partner commercial objectives.
• Define strategic priorities, trade‑offs and sequencing across short, medium and long term horizons.
• Refresh partner strategies based on performance outcomes, market dynamics and partner priorities.
• Lead the Partner pillar of the Flybuys corporate plan, ensuring coherence across partners and consistency with enterprise priorities.
• Develop the communications material using strong data support to frame the narrative to influence partner outcomes.
• Identify cross‑partner opportunities that scale coalition value (e.g. shared mechanics, platforms, or propositions).
• Surface strategic risks and dependencies relating to partners to ELT.
• Define and evolve commercial constructs (e.g. funding models, incentives, qualification mechanics) in partnership with Finance and Partner Success.
• Define partner‑level success measures aligned to strategy (member engagement, qualification efficiency, redemption behaviour, partner ROI).
• Partner with Data & Insights to interpret performance, diagnose issues, and refine strategic direction.
• Lead strategic discussions with partners in a collaborative, future‑focused manner.
• Influence internal teams to align behind partner strategies and agreed priorities.
• Prepare high‑impact materials for ELT, CEO, and Board discussions relating to partner strategy.
• Bring forward new strategic ideas, propositions, or business models that unlock incremental value.

Your Experience

• Tertiary Qualifications – ideally Business, Commerce, Law or equivalent business experience (MBA advantageous, but not essential).
• Demonstrated experience in retail or loyalty programs (ideal but not essential).
• 5-7 years’ experience in a similar role, ideally within a top tier management consulting firm.
• 3-5 years’ experience in external relationship management, with a track record of being able to influence outcomes.
• A proven track record in leading strategic engagements, projects and managing and influencing multi-disciplinary project teams.
• The ability to synthesize complex results and scenarios and communicate in a simple, but effective manner.
• Demonstrated people management and leadership experience.
• Budget management, with understanding of P&L and business reporting.
• Experience working with Partners to co‑design business solutions to drive customer engagement.
• Strong experience managing suppliers at all levels.
• Experience of insight tools and services, using data to drive business outcomes.
• A strategic thinking mindset, highly analytical in identifying problems to solve / opportunities to grow.
• A natural passion for working as a team, but also the ability to work autonomously and own outcomes.

Your Benefits

• Flybuysflex | work from anywhere, measured on outcomes
• Two well‑being days per year!
• Volunteer leave
• Ongoing learning & development programs and opportunities
• My Coles and Wesfarmers team member discount card
• Be Well Programs – Mind/Body/Soul
• Quarterly All Team events
• Hybrid social events
• New starter kit merchandise

It is a condition of employment that successful applicants undergo a National Police Check prior to commencing.