Senior SRE: Observability & Cloud Reliability

Westpac Group

Sydney

Hybrid

AUD 150,000 - 190,000

Full time

9 days ago

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Job summary

Westpac Group is seeking a Senior Site Reliability Engineer with deep expertise in observability engineering, cloud monitoring and AI-enabled operations to support Payments, Treasury and Digital Banking platforms. You will embed observability into architecture, design and production operations, covering logging, metrics, tracing, dashboards and end-to-end visibility of customer journeys.

The role includes participation in a 24x7 production support and on-call roster, with incident response,

Qualifications

Advanced hands-on Elastic Stack experience, Elasticsearch and Kibana.
Strong Amazon CloudWatch and AWS observability experience.
Strong Splunk Enterprise and/or Splunk Observability experience.
OpenTelemetry, distributed tracing, APM, telemetry pipelines, dashboards and alert engineering.
SRE principles, SLIs, SLOs, error budgets, reliability and performance engineering.
Major incident management, problem management and root cause analysis.
Experience supporting business-critical production services and improving MTTD and MTTR.
Ability and willingness to participate in a 24x7 on-call roster for critical payment systems.

Responsibilities

Embed observability into architecture, engineering design and production operations.
Maintain logging, metrics, tracing, dashboards and end-to-end visibility of customer journeys.
Participate in 24x7 production support and on-call activities for critical payment systems.