Senior Specialty Claims Consultant (Hybrid)

Arthur J. Gallagher & Co.; Sydney; Hybrid; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Flexible work arrangements

Parental leave

Wellbeing programs

Career development

Job summary

Gallagher Bassett in Sydney is seeking a Senior Claims Consultant to join our Specialty Claims team on a permanent full-time basis with flexible hybrid working arrangements. You will manage complex public liability, health liability, and professional indemnity claims end-to-end, engaging with legal panel firms, brokers, and client stakeholders.

The role demands strong time management, excellent communication, and a customer-centric approach, supported by ANZIIF qualifications and extensive

Qualifications

• At least 5 years of Claims experience in public liability/health liability and/or professional indemnity with ANZIIF qualifications.
• Strong exposure to complex claims management.
• Excellent time management and organisational skills.
• Customer-centric approach with strong communication.

Responsibilities

• Apply specialist knowledge to complex claims
• Coordinate with Legal Panel Firms within required timeframes
• Provide updates to employers and other parties on litigated matters
• Conduct case conferences and attend review meetings
• Develop external business relationships
• Assist with strategy and conciliation conferences
• Manage a portfolio of high quantum/complex claims end-to-end
• Attend and run settlement conferences
• Mentor other consultants across portfolio
• Liaise with third-party providers and stakeholders
• Meet monthly KPIs and resolve client complaints

Skills

Claims management

Public liability

Health liability

Professional indemnity

Communication

Education

ANZIIF qualification

Tools

Microsoft Office

Case management software

Job description

Gallagher Bassett in Sydney is seeking a Senior Claims Consultant to join our Specialty Claims team on a permanent full-time basis with flexible hybrid working arrangements. You will manage complex public liability, health liability, and professional indemnity claims end-to-end, engaging with legal panel firms, brokers, and client stakeholders.

The role demands strong time management, excellent communication, and a customer-centric approach, supported by ANZIIF qualifications and extensive