Senior Specialist, Risk Data & Analytics

CBUS Super; City of Melbourne; On-site; AUD 110,000 - 160,000; Full time

Job summary

CBUS Super in Melbourne is seeking a Senior Specialist, Risk Data & Analytics to provide specialist operational support for Archer SaaS within Group Risk. You will administer Archer, configure access, support users and carry out testing and data-quality monitoring.

Working under the platform roadmap, you will partner with business users to resolve issues, deliver governed platform improvements and support release communications, while ensuring risk data quality and compliant controls.

Qualifications

• Experience in a GRC Systems Specialist or Archer Administrator role.
• Hands-on configuration, access administration and testing.
• Ability to translate data-quality findings into remediation actions.

Responsibilities

• Provide Archer user support and triage queries to resolve incidents.
• Administer user access, licences and authorised configurations.
• Perform system testing, business verification and release evidence.
• Create user guidance and training materials for self-service.
• Monitor data quality and provide platform-health metrics for governance.

Skills

GRC systems expertise

Archer administration

Analytical problem-solving

Stakeholder communication

Training materials development

Risk-management frameworks

Tools

Archer

Job description

About CBUS

Created by workers, for workers, CBUS Super is one of Australia’s most successful superannuation funds. For over four decades we’ve proudly represented those who help shape Australia, hard-working individuals who deserve to make the most of their retirement, no matter the industry. As an award-winning fund we’ve been recognised for the benefits provided to our members and our innovative investment approach. All while staying committed to our member first ethos as a proud Industry Fund.

About the role

As Senior Specialist, Risk Data & Analytics, you will provide specialist operational support for CBUS' Governance, Risk and Compliance system, Archer SaaS, within Group Risk. The role is focused on system administration, authorised configuration, user support, testing, training and data-quality monitoring.

Working under the platform roadmap, priorities and release governance managed by the Manager, Risk Data & Analytics, you will help deliver reliable day-to-day services and governed platform improvements. You will partner with business users to build capability, resolve system issues and improve the quality and completeness of information held in Archer.

The role supports effective risk management without taking ownership of business risk content. Business areas remain responsible for maintaining and approving their risk, control, incident and action information. The Risk Data & Analytics team provides the platform, controls, guidance, monitoring and escalation pathways that enable that ownership.

Key accountabilities:

• Provide responsive Archer user support, triage queries, resolve or escape incidents through defined service pathways, and maintain support knowledge for service continuity.
• Administer approved user access, permissions and licences, and perform authorised Archer configuration and controlled platform enhancements in line with documented approvals, requirements, solution designs and release plans.
• Prepare and execute system testing, support business verification, document results, retain release evidence, and undertake post-release verification.
• Develop and maintain user guidance, training materials and operational procedures, and support release communications and user readiness to enable safe business self-service.
• Monitor risk-data quality and completeness, report exceptions, route remediation to accountable business owners, and provide platform-health, support-demand, access and data-quality information for service and governance reporting.
• Identify and recommend practical improvements to system administration, workflows, controls, user experience and data quality, while working with the separate risk reporting and analytics capability to support reliable data inputs.

What will you bring?

• Experience in a GRC Systems Specialist, Archer Administrator, Risk Systems Analyst or similar role supporting, administering and enhancing a GRC platform.
• Hands-on experience in authorised configuration, access administration, testing, user support and controlled release delivery.
• Strong analytical and problem-solving skills, with the ability to identify data-quality issues and translate findings into clear remediation actions.
• A customer-focused mindset, with clear written and verbal communication skills and the ability to explain technical concepts and guide stakeholders at all levels using accessible business language.
• Experience developing user guidance and training materials that build confidence and capability in business users.
• Demonstrated ability to identify improvement opportunities, challenge constructively and deliver practical operational enhancements, supported by a solid understanding of risk-management frameworks, governance practices and risk systems within complex organisations.

Belong at CBUS

We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. We believe that, with diversity of perspectives and experiences, you get better teams and outcomes. We’re looking for people of all genders, races, nationalities, orientations and of all abilities to join us.

We’re keen to hear from you

If you've read through the requirements of this role and you feel like you haven’t fully met the criteria, we would still encourage you to apply. We're aware of accessibility barriers when it comes to applying for a job and we want to help. If you require assistance with your application, please contact our Talent Acquisition Team via @cbussuper.com.au

Like to know more about working with CBUS? Listen to some of our videos with members of the CBUS team on our website, cbussuper.com.au/careers

Applications Close: Tuesday 29 September 2026

This is a permanent full-time position based in Melbourne.