Senior Specialist, Quality Systems Management

Editas Medicine; Australia; Remote; AUD 7,100 - 8,500; Full time

Benefits offered by this job

Multiple training opportunities

Supportive community

Flexible working arrangements

Employee discounts

Flexible schedule

Professional development assistance

Job summary

Scenic Voyages Travel in Australia seeks a Remote Planning Specialist to support clients by delivering outstanding service, planning seamless itineraries, and managing bookings from home.

You will thrive in a collaborative environment, balance independent work with teamwork, and enjoy ongoing training, flexible hours, and opportunities for professional development while staying compliant with regulations.

Qualifications

• Must provide outstanding customer service via multiple channels (phone, email, chat as applicable).
• Strong communication skills with a customer-first approach.
• High attention to detail in planning and documenting itineraries and records.
• Able to work independently and as part of a team in a remote setting.

Responsibilities

• Deliver professional customer service in-person, via phone, or email.
• Assist clients in planning seamless experiences.
• Prepare and manage client itineraries and needs.
• Maintain meticulous records in line with government regulations and company policies.
• Organize and manage files effectively.

Skills

Customer service

Communication skills

Attention to detail

Team player

Coachability

Job description

Your Gateway to a Rewarding Career in Travel!

Are you passionate about your clients and delivering outstanding customer service? Scenic Voyages Travel is on the lookout for a Remote Planning Specialist to enhance our dedicated team. We pride ourselves on creating a professional, supportive, and collaborative environment, where you can grow, build lasting relationships, and continuously learn.

What We Offer:

• Multiple Training Opportunities: We believe in nurturing our teams potential with extensive training support.
• Supportive Community: Engage in our group forum and monthly virtual gatherings to share ideas, seek assistance, and foster a sense of belonging.
• Flexible Working Arrangements: Choose between part-time or full-time roles, all with the convenience of remote work.
• Attractive Benefits:
• Employee discounts to fuel your passion.
• Flexible schedule for a better work-life balance.
• Professional development assistance to advance your career.

Your Role:

• Deliver professional customer service in-person, via phone, or email.
• Assist clients in planning seamless experiences.
• Prepare and manage client itineraries and needs.
• Maintain meticulous records in line with government regulations and company policies.
• Organize and manage files effectively.

Who We Are Looking For:

• A responsible, self-driven individual with a strong work ethic and professional demeanor.
• Someone who thrives both independently and as a team player.
• A detail-oriented, organized professional with exceptional communication skills.
• Coachability and a keenness to learn and grow within the industry.

Embark on a journey today, where your career is as rewarding as the experiences you create for others.

$701+ AUD Avg Monthly Pay

5-10 Hours/Week

100% Remote

This opportunity is open to users in Australia