Remote Travel Planner & Client Experience Specialist

Scyne Advisory Pty; Gladstone Regional; Remote; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Multiple Training Opportunities

Supportive Community

Flexible Working Arrangements

Attractive Benefits

Employee discounts

Flexible schedule

Professional development assistance

Job summary

Scenic Voyages Travel is seeking a Remote Planning Specialist to deliver outstanding customer service and help clients design memorable travel experiences. You will plan itineraries, handle inquiries, and maintain accurate records in compliance with government regulations and internal policies.

The role emphasizes independence and collaboration in a flexible work environment, with opportunities for training and professional development.

Qualifications

• Experience in travel planning or customer service is preferred.
• Strong communication and organizational skills.
• Able to work independently and as part of a team.

Responsibilities

• Deliver professional customer service in-person, by phone, or email.
• Assist clients in planning seamless travel experiences.
• Prepare and manage client itineraries and needs.
• Maintain meticulous records in line with regulations and company policies.

Skills

Attention to detail

Communication

Customer service

Team player

Job description

Scenic Voyages Travel is seeking a Remote Planning Specialist to deliver outstanding customer service and help clients design memorable travel experiences. You will plan itineraries, handle inquiries, and maintain accurate records in compliance with government regulations and internal policies.

The role emphasizes independence and collaboration in a flexible work environment, with opportunities for training and professional development.