Senior Solutions Engineer

Cisco Systems, Inc.; Western Australia; On-site; AUD 140,000 - 190,000; Full time

Job summary

Cisco is seeking a Senior Solutions Engineer to be a technical leader in driving growth and adoption of Splunk solutions for enterprise customers in Perth, Australia. You will evangelise products through onsite and virtual sessions, lead discovery calls, and build strong customer relationships throughout the sales cycle.

You will address complex technical inquiries, conduct workshops and PV/C demonstrations, and collaborate with cross-functional teams to continuously improve customer success.

Qualifications

• 5+ years of enterprise presales with a technical focus.

Responsibilities

• Demonstrate and evangelise Splunk products and services through onsite and virtual sessions, webinars, and field events.
• Lead discovery calls to identify and validate opportunities, with or without your sales counterpart.
• Establish and maintain positive relationships with customers and partners throughout the sales cycle.
• Conduct customer engagements onsite and virtually, including Proof of Value/Concept demonstrations, workshops.
• Address complex technical inquiries, provide guidance and resolve customer concerns to ensure successful outcomes.
• Collaborate with cross-functional teams to improve processes and customer success.
• Evangelise Splunk value at user groups and events.
• Contribute to a collaborative Team environment to support customers and peers.

Skills

Enterprise presales

Technical leadership

Cross-functional collaboration

Strong communication

Tools

Splunk

SIEM

OTEL

Job description

Location: Must be based in or within a commutable distance to Perth, WA.

Work Authorisation for Australia:

Must be authorised to work in Australia without requiring sponsorship now or in the future.

Meet the Team

Join our dynamic Solution Engineering team in Perth, Australia, and be part of a

results-driven pre-sales group. Our collaborative team spans sales, customer success, support, marketing, and G&A, fostering innovation, empowerment, and hands-on learning. We celebrate each other’s successes while delivering an exceptional experience for our customers.

Your Impact

As a Senior Solutions Engineer, you will be a technical leader in driving growth and adoption of Splunk solutions with enterprise customers. You will:

• Demonstrate and evangelise Splunk products and services through onsite and virtual sessions, webinars, and field events.
• Lead discovery calls and conversations to identify and validate opportunities, independently or with your sales counterpart.
• Establish and maintain positive relationships with customers and partners throughout the sales cycle and beyond.
• Conduct customer engagements onsite and virtually, including Proof of Value/Concept demonstrations, workshops, etc..
• Address complex technical inquiries, provide guidance and resolve customer concerns to ensure successful outcomes.
• Collaborate with cross-functional teams to continuously improve working practices, processes, and customer success.
• Evangelise Splunk value & capabilities at user groups, marketing/industry events, etc..
• Work in a highly collaborative Team environment, building the skills & knowledge to support your customers & peers

Minimum Qualifications

• Proven experience in enterprise presales, ideally 5+ years, with a technical focus.
• Ability to understand complex application environments and machine data sources (logs, security data, network data, etc.).
• Experience in observability solutions (APM, RUM, OTEL, etc..) and/or Security solutions (SIEM, SOAR, vulnerability detection, etc..)
• Strong ability to articulate complex technical solutions to customers and partners.
• Experience working with cross-functional teams to deliver customer value and improve processes.

Preferred Qualifications

• Hands-on knowledge of Splunk solutions and experience demonstrating their value to enterprise customers.
• Excellent communication and interpersonal skills with a collaborative mindset.
• Working knowledge of AI concepts & practical adoption of AI capabilities
• Familiarity with open-source technologies, search engines, and query languages.
• Ability to thrive in a multicultural, fast-paced environment.
• Passion for technology, innovation, and customer success.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.