Senior Software Engineering Lead

Telstra; Brisbane; On-site; AUD 170,000 - 250,000; Full time

Job summary

Telstra in Australia is seeking a Senior Software Engineering Lead to guide and mentor a geographically diverse team, while delivering scalable orchestration solutions using Temporal and TypeScript. You will work closely with product and system owners to shape architecture and oversee complex transitions.

You will apply hands‑on expertise across the TRAMAS platform, drive observability initiatives, and explore AI‑enabled workflows.

Qualifications

• 7+ years of experience as a Solution Architect delivering complex enterprise software and cloud solutions.
• Strong expertise in Cloud, Data & AI Engineering, including Generative AI and Agentic AI concepts.
• Deep understanding of telecommunications transition management platforms and workflows.
• Experience with ACMA-regulated number porting processes and regulatory compliance.
• Proven ability to analyze and resolve complex technical and operational issues.
• Ability to act as a trusted technical leader across architecture, solution design, and operations.
• Experience collaborating with Product Owners, Architects, SMEs, and Delivery Teams to define technology strategy.

Responsibilities

• Lead and mentor a geographically diverse team of senior and junior developers.
• Design, develop and evolve resilient orchestration solutions using Temporal and microservice architecture.
• Provide hands-on technical expertise and contribute across TRAMAS orchestration system.
• Research and develop new orchestration technologies and observability platforms.
• Set up and utilise Agentic AI workflows to enhance development capabilities.
• Collaborate with Product Owner, Service Designers and stakeholders to design transitions and workflows.
• Offer level 4 support for complex transitions and ensure correct progress with systems integration.

Skills

Technical leadership

Cloud architecture

Observability

AI engineering

Mentoring teams

Root cause analysis

Team collaboration

Tools

Temporal

TypeScript

AWS

Splunk

MongoDB

Job description

Working within the TRAMAS mission, this role will provide Senior Software Engineering Lead expertise to support the design, development and evolution of resilient and scalable orchestration solutions. The role will lead and mentor a geographically diverse team of Senior and Junior developers, while contributing hands‑on technical expertise across the existing TRAMAS orchestration solution and the development of a new orchestration system utilising Temporal and micro‑service architecture built upon TypeScript.

The role will work closely with the Product Owner, Service Designers, Product and System Owners, Architects, SMEs and Delivery Teams to design new transitions and workflows, support system integrations and resolve complex technical and operational issues. It will also contribute to the research and development of new orchestration technologies, observability platforms and Agentic AI workflows to enhance development capabilities.
Job Description

What you’ll be doing

• Building a new resilient and scalable TRAMAS orchestration system utilising Temporal and micro‑service architecture built upon TypeScript.
• Supporting, debugging and building workflows for the existing TRAMAS orchestration solution.
• Providing level 4 support for errored transitions, utilising Splunk, AWS Console, MongoDB to identify root causes, and working with Service Designers, and North and South bound systems to ensure transitions progress in the correct manner.
• Support the Product Owner and Service Designers in designing new transitions and workflows.
• Support North and South bound Product and System owners to integrate with TRAMAS orchestration solutions.
• Stand in for the TRAMAS Product Owner during periods of leave and unavailability.
• Research and development of new Orchestration and related technologies.
• Build, maintain and enhance observability platforms.
• Setup and utilise Agentic AI Workflows to enhance development capabilities.

About you

Mandatory requirements:

• Minimum 7 years of experience as a Solution Architect, designing and delivering complex enterprise software and cloud solutions.
• Strong expertise in Cloud, Data & AI Engineering, including Generative AI, Agentic AI concepts, AI-assisted development, prompt engineering, observability, and AI cost optimisation.
• Deep understanding of telecommunications transition management platforms and workflows, including service orchestration, order lifecycle management, activation, disconnection, and exception handling.
• Proven experience with ACMA-regulated number porting processes, regulatory compliance requirements, and solution design within regulated environments.
• Strong ability to analyze and resolve complex technical, operational, customer, and business issues, including root cause identification and risk assessment.
• Ability to act as a trusted technical leader, providing guidance across architecture, solution design, business analysis, production support, and operational troubleshooting.
• Experience collaborating with Product Owners, Business Stakeholders, Architects, SMEs, and Delivery Teams to define technology strategy and roadmaps.