Senior Site Quality Assurance Coordinator

Norco Co-Operative Limited; Lismore City Council; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Company paid insurances

Child friendly policies

Fitness Passport

Counselling support

Many more benefits

Job summary

Norco is inviting applications for a Senior Site Quality Assurance Coordinator to lead quality strategy at our rebuilt Lismore ice cream site and ensure products are safe, compliant and manufactured to specification.

You will oversee the site laboratory, drive audits, and collaborate with leadership to uphold Norco’s high standards across processes, staff training, and supplier interactions.

Qualifications

• Degree in Science (Food Science/Microbiology/Chemistry) or equivalent.
• Food Laboratory experience required, dairy experience highly advantageous.
• Experience leading a team and coaching others.
• Strong understanding of HACCP and GMP principles.
• Knowledge in factory hygiene and food microbiology.
• Demonstrated compliance to Quality / Safety standards.
• A safety first mindset.
• Evidence of a proactive approach to quality.

Responsibilities

• Implement and lead the quality strategy for the Lismore site.
• Maintain an effective Quality Management System for the site.
• Manage day to day operations of the laboratory.
• Lead the people processes for the laboratory team.
• Lead HACCP revisions and ensure compliance with the site HACCP plans.
• Complete regular GMP audits of the factory and participate in scheduled internal audits of the site.
• Hold/release finished product.
• Manage all micro and chemical lab outcomes.
• Coordinate second level examinations on out of spec products and ensure corrective actions are completed by the agreed time.
• Coordinate raw material/packaging inspections and release.
• Coordinate sensory evaluation panel for finished products.
• Lead and participate in external accreditation audits.
• Lead and drive initiatives such as staff training, internal auditing and root cause analysis that deliver improvements to the site’s quality measures and overall quality standards.
• Lead by example and coach others to create a work culture in line with our Code of Conduct and values.

Skills

Quality leadership

Quality Assurance

HACCP knowledge

GMP knowledge

Laboratory management

Education

Degree in Science (Food Science/Microbiology/Chemistry) or equivalent

Job description

Senior Site Quality Assurance Coordinator

Norco have an exciting opportunity for an experienced Senior Site Quality Assurance Coordinator to take control of the quality systems at our rebuilt ice cream manufacturing site at Lismore!

The Senior Site Quality Assurance Coordinator is primarily responsible for implementing Norco’s quality strategy at our Lismore site and ensuring that our products are safe, defect free and manufactured to specification. You will also be responsible for ensuring that the site’s laboratory operates efficiently and effectively and meets Norco and applicable external standards. As a key supplier to international and major Australian clients, you will also take the lead on audits and work with the leadership team to ensure compliance.

In this role, you will report to Norco’s Dairy Foods Quality Assurance Manager, and will also work closely with the supportive Norco Lismore site leadership team.

Why should you join the team at Norco?

• Work for a successful and reputable Australian company
• Be a part of a friendly, supportive and hardworking team
• Be rewarded with a competitive remuneration package
• Continue to grow and develop your skills
• Fantastic benefits inc company paid insurances, child friendly policies, Fitness Passport, counselling support and much more.

Key Duties and Responsibilities include:

• Implement and lead the quality strategy for the Lismore site.
• Maintain an effective Quality Management System for the site
• Manage day to day operations of the laboratory.
• Lead the people processes for the laboratory team
• Lead HACCP revisions and ensure compliance with the site HACCP plans.
• Complete regular GMP audits of the factory and participate in scheduled internal audits of the site.
• Hold/release finished product.
• Manage all micro and chemical lab outcomes
• Coordinate second level examinations on out of spec products and ensure corrective actions are completed by the agreed time.
• Coordinate raw material/packaging inspections and release.
• Coordinate sensory evaluation panel for finished products.
• Lead and participate in external accreditation audits.
• Lead and drive initiatives such as staff training, internal auditing and root cause analysis that deliver improvements to the site’s quality measures and overall quality standards.
• Lead by example and coach others to create a work culture in line with our Code of Conduct and values.

Selection Criteria:

• Degree in Science (Food Science/Microbiology/Chemistry) or equivalent
• Food Laboratory experience required, dairy experience highly advantageous
• Experience leading a team and coaching others
• Strong understanding of HACCP and GMP principles
• Knowledge in factory hygiene and food microbiology
• Demonstrated compliance to Quality / Safety standards
• A safety first mindset
• Evidence of a proactive approach to quality

We are a co-operative success story with a long rich history in Australia. Join us â let’s create the next exciting chapter together!

About us:

Norco is a 100% Australian, Farmer Owned Dairy Co-Operative that supports our communities and customers through a ground up approach. This starts with producing quality nutritional and agri solutions for our farmers, continues through our quality controlled production facilities and ends up delivering Australia’s best tasting dairy products to our customers and communities we are proud to serve. Since 1895, every product and breakthrough has been powered by generations of employees who are inspired to make a real difference. We offer a friendly work environment and the opportunity to work with household brand names Australian families have come to know and trust.

Norco have an exciting opportunity for an experienced Senior Site Quality Assurance Coordinator to take control of the quality systems at our rebuilt ice cream manufacturing site at Lismore!

The Senior Site Quality Assurance Coordinator is primarily responsible for implementing Norco’s quality strategy at our Lismore site and ensuring that our products are safe, defect free and manufactured to specification. You will also be responsible for ensuring that the site’s laboratory operates efficiently and effectively and meets Norco and applicable external standards. As a key supplier to international and major Australian clients, you will also take the lead on audits and work with the leadership team to ensure compliance.

In this role, you will report to Norco’s Dairy Foods Quality Assurance Manager, and will also work closely with the supportive Norco Lismore site leadership team.

Why should you join the team at Norco?

• Work for a successful and reputable Australian company
• Be a part of a friendly, supportive and hardworking team
• Be rewarded with a competitive remuneration package
• Continue to grow and develop your skills
• Fantastic benefits inc company paid insurances, child friendly policies, Fitness Passport, counselling support and much more.

Key Duties and Responsibilities include:

• Implement and lead the quality strategy for the Lismore site.
• Maintain an effective Quality Management System for the site
• Manage day to day operations of the laboratory.
• Lead the people processes for the laboratory team
• Lead HACCP revisions and ensure compliance with the site HACCP plans.
• Complete regular GMP audits of the factory and participate in scheduled internal audits of the site.
• Hold/release finished product.
• Manage all micro and chemical lab outcomes
• Coordinate second level examinations on out of spec products and ensure corrective actions are completed by the agreed time.
• Coordinate raw material/packaging inspections and release.
• Coordinate sensory evaluation panel for finished products.
• Coordinate external testing program.
• Coordinate environmental monitoring program.
• Lead and participate in external accreditation audits.
• Lead and drive initiatives such as staff training, internal auditing and root cause analysis that deliver improvements to the site’s quality measures and overall quality standards.
• Lead by example and coach others to create a work culture in line with our Code of Conduct and values.

Selection Criteria:

• Degree in Science (Food Science/Microbiology/Chemistry) or equivalent
• Food Laboratory experience required, dairy experience highly advantageous
• Experience leading a team and coaching others
• Strong understanding of HACCP and GMP principles
• Knowledge in factory hygiene and food microbiology
• Demonstrated compliance to Quality / Safety standards
• A safety first mindset
• Evidence of a proactive approach to quality

We are a co-operative success story with a long rich history in Australia. Join us â let’s create the next exciting chapter together!

About us:

Norco is a 100% Australian, Farmer Owned Dairy Co-Operative that supports our communities and customers through a ground up approach. This starts with producing quality nutritional and agri solutions for our farmers, continues through our quality controlled production facilities and ends up delivering Australia’s best tasting dairy products to our customers and communities we are proud to serve. Since 1895, every product and breakthrough has been powered by generations of employees who are inspired to make a real difference. We offer a friendly work environment and the opportunity to work with household brand names Australian families have come to know and trust.

At Norco, we are committed to a diverse and inclusive workforce to create better outcomes for all

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .