Senior Site QA Lead: Dairy Quality & Compliance

Norco Co-operative Limited; South Lismore; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Company paid insurances

Child friendly policies

Fitness Passport

Counselling support

Job summary

Norco is seeking an experienced Senior Site Quality Assurance Coordinator to take control of quality systems at our rebuilt ice cream manufacturing site in Lismore. You will implement Norco’s quality strategy, ensure products are safe and manufactured to specification, and lead the laboratory operations.

You will report to the Dairy Foods Quality Assurance Manager and work with site leadership to maintain compliance, lead audits, and drive continuous improvements across HACCP, GMP, and

Qualifications

• Degree in Science (Food Science/Microbiology/Chemistry) or equivalent.
• Food Laboratory experience, especially in dairy.
• Experience leading a team and coaching others.
• Strong HACCP and GMP knowledge.
• Knowledge of factory hygiene and food microbiology.
• Demonstrated compliance to Quality / Safety standards.
• Safety-first mindset.
• Proactive approach to quality.

Responsibilities

• Implement and lead the quality strategy for the Lismore site.
• Maintain an effective Quality Management System for the site.
• Lead the day-to-day operations of the laboratory.
• Lead the people processes for the laboratory team.
• Lead HACCP revisions and ensure compliance with site plans.
• Complete regular GMP audits of the factory and internal audits.
• Hold/release finished product and manage lab outcomes.
• Coordinate second level examinations on out-of-spec products and corrective actions.
• Coordinate raw material/packaging inspections and release.
• Coordinate sensory evaluation panel for finished products.
• Coordinate external testing program and environmental monitoring.
• Lead external accreditation audits and drive QA improvements.
• Coach others to align with our Code of Conduct and values.

Skills

Quality management

Laboratory leadership

HACCP knowledge

GMP principles

Auditing

Education

BSc in Science (Food Science / Microbiology / Chemistry)

Job description

Norco is seeking an experienced Senior Site Quality Assurance Coordinator to take control of quality systems at our rebuilt ice cream manufacturing site in Lismore. You will implement Norco’s quality strategy, ensure products are safe and manufactured to specification, and lead the laboratory operations.

You will report to the Dairy Foods Quality Assurance Manager and work with site leadership to maintain compliance, lead audits, and drive continuous improvements across HACCP, GMP, and