Senior ServiceNow Architect

Talenza; Canberra; Hybrid; AUD 180,000 - 240,000; Full time

Job summary

Talenza is seeking a Senior ServiceNow Architect to lead the design and delivery of secure, scalable enterprise ServiceNow solutions for a major Commonwealth Government department. The role involves shaping platform standards, architecture governance, and technical direction across complex implementations.

You will collaborate with technical teams, business stakeholders and governance forums to ensure CMDB/CSDM data integrity, secure integrations, and compliance with Australian government

Qualifications

• Extensive experience designing and implementing enterprise ServiceNow solutions.

Responsibilities

• Develop and maintain ServiceNow solution architecture, technical designs, data models and integration patterns.
• Lead solution design workshops and present architectural recommendations to governance forums.
• Provide technical leadership to developers, administrators and delivery partners.
• Design integrations between ServiceNow and enterprise applications, identity platforms and infrastructure services.
• Oversee CMDB, Common Service Data Model (CSDM), data migration and platform configuration.
• Ensure solutions meet Commonwealth cyber security requirements and enterprise architecture standards.
• Assess technical risks, licensing implications, platform sustainability and upgrade considerations.

Skills

ServiceNow architecture

Integration design

Leadership & governance

CMDB / CSDM

Education

ServiceNow Certified System Administrator

NV1 security clearance

Tools

ServiceNow

Job description

Role: Senior ServiceNow Architect
Contract Length: Initial 12-months (with 2 x 12 month extensions)
Location: Canberra/WFH Flex

We are seeking an experienced Senior ServiceNow Solution Architect to support a major Federal Government department in delivering secure, scalable and sustainable enterprise ServiceNow solutions.

Working closely with technical teams, business stakeholders and architecture governance forums, you will lead solution design, establish platform standards and provide technical direction across complex implementation activities.

Key Responsibilities

• Develop and maintain ServiceNow solution architecture, technical designs, data models and integration patterns.

• Lead solution design workshops and present architectural recommendations to governance forums.

• Provide technical leadership to developers, administrators and delivery partners.

• Design integrations between ServiceNow and enterprise applications, identity platforms and infrastructure services.

• Oversee CMDB, Common Service Data Model (CSDM), data migration and platform configuration.

• Ensure solutions meet Commonwealth cyber security requirements and enterprise architecture standards.

• Assess technical risks, licensing implications, platform sustainability and upgrade considerations.

About You

• Extensive experience designing and implementing enterprise ServiceNow solutions.

• Demonstrated ServiceNow delivery experience within Commonwealth Government.

• Current NV1 security clearance.

• ServiceNow Certified System Administrator certification.

• Strong knowledge of integrations, scripting, configuration, CMDB and CSDM.

• Experience providing architecture governance and technical leadership.

• Understanding of Australian Government security standards, including ISM and PSPF.

• Relevant IT qualifications or equivalent professional experience.

• Additional ServiceNow CIS, ITIL or enterprise architecture certifications highly regarded.