Senior Service Technician: Security & Nurse Call

Real Time Monitoring

Sydney

On-site

AUD 70,000 - 90,000

Full time

36 hours ago

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Benefits offered by this job

Competitive salary package

Company vehicle and fuel card

Uniform and tools provided

Supportive team culture with growth

Fast-moving company in aged care and F

Job summary

RTM Group is seeking a Service Technician to service security and nurse call systems on-site across NSW. The role involves hands-on troubleshooting, small installations, and ongoing customer support, with travel to client sites as required.

The ideal candidate has 5+ years in security or nurse call, holds a relevant license or eligibility, and demonstrates strong problem-solving and customer-service skills. A company vehicle, uniform, and growth opportunities are provided.

Qualifications

Minimum 5+ years' experience in security, nurse call, access control or related low-voltage systems.
Victorian security license or eligibility to obtain one.
Strong problem-solving skills and technical confidence.
Professional attitude with great customer service focus.

Responsibilities

Conducting service calls, troubleshooting, and small installations
Maintaining and supporting nurse call systems, CCTV, access control, or other security solutions
Working independently on client sites across NSW
Ensuring service quality meets SLAs and safety compliance
Collaborating with the tech team and communicating effectively with clients