Senior SAP & Apps Delivery Lead - Strategy & Delivery

DXC Technology Company; Canberra; On-site; AUD 180,000 - 240,000; Full time

Job summary

DXC Technology is seeking a Senior Service Delivery Manager for the SAP Practice, based in Canberra or Melbourne. You will lead service delivery across SAP and related applications, coordinating with the Account Run Lead and Industry Delivery Team to shape multi-year engagements.

The role requires strong leadership, delivery governance, and pre-sales capability to drive profitable outcomes and client satisfaction within DXC’s iAOps framework and automation initiatives.

Qualifications

• Proven Service Delivery/Delivery Lead experience with enterprise applications and team leadership.
• Strong knowledge of service delivery and project management.
• Experience leading high-performing teams.
• Ability to deliver across multiple accountabilities.
• Commitment to knowledge development and sharing.
• Pre-sales capability including client engagement and solution scoping.
• Excellent written and verbal communication.
• Experience with quality management approaches and procedures.
• Familiarity with delivery assurance policies and compliance.
• Excellent interpersonal skills.

Responsibilities

• Main point of contact for delivery related activity.
• Solution leadership and delivery execution for the account.
• Support account team with service delivery definition and operational reporting.
• Day-to-day coordination to meet SLAs for SAP and non-SAP applications.
• Maintain profitability and client satisfaction while following standard methodologies.
• Delivery and/or solution responsibility for additional changes.
• Contribute to presales presentations and estimation for growth opportunities.

Skills

Service Delivery

Delivery Lead

Team Leadership

Enterprise Apps

Project Management

Accountabilities

Knowledge Sharing

Pre-sales

Communication

Quality Management

Delivery Compliance

Interpersonal Skills

Job description

DXC Technology is seeking a Senior Service Delivery Manager for the SAP Practice, based in Canberra or Melbourne. You will lead service delivery across SAP and related applications, coordinating with the Account Run Lead and Industry Delivery Team to shape multi-year engagements.

The role requires strong leadership, delivery governance, and pre-sales capability to drive profitable outcomes and client satisfaction within DXC’s iAOps framework and automation initiatives.