Senior Salesforce Communications Cloud Developer

Infosys; Sydney; On-site; AUD 140,000 - 170,000; Full time

Job summary

Infosys is seeking a Salesforce Developer for Communications Cloud to design, build, and maintain scalable telecom solutions. The role focuses on implementing Salesforce Communications Cloud, Vlocity components, and native technologies to support complex B2B/B2C use cases.

You will configure OmniStudio, build catalogues, and integrate with external systems, ensuring performance, security, and quality throughout the lifecycle.

Qualifications

• 6+ years of Salesforce development experience.
• Hands-on experience with Salesforce Communications Cloud or Salesforce Industries (Vlocity).
• Strong knowledge of Apex, LWC, Aura, Data Model, Security, and SOQL.
• Experience with CPQ, Order Management, Service Fulfilment is desirable.
• Experience with system integrations and API development; Agile/Scrum familiar.

Responsibilities

• Design, develop, and implement solutions using Salesforce Communications Cloud and Salesforce Industries (Vlocity).
• Configure OmniStudio components: OmniScripts, DataRaptors, Integration Procedures, FlexCards.
• Build product catalogues, pricing, promotions, and order management for telecom use cases.
• Develop custom functionality using Apex, LWC, Aura, and SOQL.
• Integrate Salesforce with external systems via REST/SOAP APIs and middleware (e.g., MuleSoft).
• Support order capture, orchestration, service management, and billing integrations.
• Collaborate with architects, product owners, and stakeholders to translate requirements into designs.
• Ensure performance, security, scalability, and maintainability; conduct testing and deployments.

Skills

Salesforce Development

Communications Cloud

OmniStudio

Apex

Lightning Web Components

Aura

SOQL

REST/SOAP API

DataRaptors

Integration Procedures

FlexCards

MuleSoft

Agile/Scrum

Education

Bachelor’s degree in a relevant field

Tools

Salesforce Industries (Vlocity)

Job description

Infosys is seeking a Salesforce Developer for Communications Cloud to design, build, and maintain scalable telecom solutions. The role focuses on implementing Salesforce Communications Cloud, Vlocity components, and native technologies to support complex B2B/B2C use cases.

You will configure OmniStudio, build catalogues, and integrate with external systems, ensuring performance, security, and quality throughout the lifecycle.