Senior Retail Executive: Lead Growth & Transformation

Seek.Com.Au; Sydney; On-site; AUD 300,000 - 500,000; Full time

Job summary

Seek.Com.Au is seeking an Executive General Manager to lead its Australian and New Zealand retail business through a pivotal growth and transformation phase. You will own the P&L, set strategy, and guide a senior team across Retail Operations, Merchandise, Customer, Marketing & Digital, Supply Chain, People and Finance.

You will drive sustainable revenue, margin and EBITDA growth, elevate retail execution, and strengthen the customer value proposition while ensuring disciplined capital

Responsibilities

• Own the P&L, delivering sustainable growth in revenue, gross margin and EBITDA.
• Lead a disciplined weekly trading rhythm across product, pricing, promotions, marketing, digital, stores and supply chain, intervening decisively when behind plan.
• Build category leadership and market share through differentiated, design-led value.
• Make disciplined decisions on inventory, working capital, labour and capital allocation that fund investment in growth.
• Build a high-performance sales culture and non-negotiable standards for store presentation, visual merchandising and customer experience.
• Ensure ordering, fulfilment, delivery and customer care deliver the promise made at the point of sale, lifting post-purchase NPS, repeat purchase and loyalty.
• Drive a customer- and competitor-obsessed culture, grounded in market intelligence rather than reactive price matching.
• Strengthen the digital and omnichannel proposition.
• Align the executive team behind clear decision rights, shared accountability and succession depth.
• Represent the business at Group and Board level with clear visibility of performance, risks and decisions.

Job description

Seek.Com.Au is seeking an Executive General Manager to lead its Australian and New Zealand retail business through a pivotal growth and transformation phase. You will own the P&L, set strategy, and guide a senior team across Retail Operations, Merchandise, Customer, Marketing & Digital, Supply Chain, People and Finance.

You will drive sustainable revenue, margin and EBITDA growth, elevate retail execution, and strengthen the customer value proposition while ensuring disciplined capital