Senior Resolve Analyst & Developer

Department of Justice and Community Safety; Melbourne; On-site; AUD 116,000 - 141,000; Full time

Job summary

Department of Justice and Community Safety is seeking a Senior Resolve analyst and developer to turn business needs into technical solutions, improve system performance, and support staff across the department.

You will translate business needs into technical specifications, design systems, resolve incidents, and maintain Resolve applications, including SQL and SSRS reports. You will also test features and advise on system settings and infrastructure.

Qualifications

• Relevant Resolve platform experience and solid SQL/SSRS development skills.
• Experience translating business needs into technical specs and reports.
• Background developing and supporting Resolve applications in a government setting.

Responsibilities

• Translate business needs into clear technical specifications for system changes, projects and reports.
• Analyse requirements, design systems and resolve incidents affecting staff.
• Develop and maintain Resolve applications, including SQL Server code and reports.
• Provide technical advice on system settings, environments and infrastructure.
• Test new features, check data quality and identify improvements to systems and reports.

Skills

Resolve platform

SQL Server

SSRS

Windows environment

Education

ICT qualification

MTA

MCSA

MCSE

ITIL Foundation

Tools

SQL Server Management Studio

Job description

Turn business needs into practical technology solutions that help staff work effectively.Use your Resolve platform skills to improve systems and reporting.Solve technical problems and help shape future system improvements.Make a real difference by supporting services that help build a safer Victoria.Fixed-term, full-time role earning $116,413 - $140,849 per year, plus super.What you will doAs senior Resolve analyst and developer, you will develop and support systems used across the department.You will turn business needs into technical solutions, improve system performance and help staff resolve issues.You will:translate business needs into clear technical specifications for system changes, projects and reportsanalyse requirements, design systems and resolve incidents that affect staffdevelop and maintain Resolve applications, including SQL Server code and reportsprovide technical advice on system settings, technical environments and infrastructuretest new features, check data quality and identify practical improvements to systems and reports.About youA relevant ICT qualification is desirable, as are Microsoft certifications such as MTA, MCSA or MCSE. An ITIL Foundation qualification is also desirable.You should also have:strong knowledge of the Resolve Software Group configuration platformexperience developing with SQL Server, including SQL and SSRS, and coding in a Microsoft Windows environmentexperience developing and supporting Resolve applications and handling service requests in a government departmentproblem-solving skills, clear communication and the ability to adapt to change while improving services.To learn even more about this role, please read the position description. If you have any further questions, feel free to email Cris Bogaoan at [e-mail] and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.How to applyPlease click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.IMPORTANT INFORMATION:Child safe statement of commitmentThe Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.