Senior Resilience & Crisis Management Leader

Marsh McLennan; Sydney; Hybrid; AUD 260,000 - 380,000; Full time

Job summary

Marsh Risk seeks a senior leader to head the Resilience Risk Consulting Practice for the Marsh Risk Pacific organisation, based in Melbourne or Sydney. This hybrid role requires three days a week in the office.

You will lead, grow and develop a market-leading crisis management, business continuity and organisational resilience practice, accountable for delivery, market development and profitability. Strong executive presence with boards is essential.

Qualifications

• Significant experience in crisis management, business continuity, operational resilience, emergency management, risk consulting, or a related field.
• Proven experience leading a professional services practice, service line, or substantial consulting portfolio.
• Strong technical knowledge of crisis management standards, frameworks, and operating models.
• Experience advising boards, executives and senior crisis stakeholders.

Responsibilities

• Set and deliver the strategic direction and growth plan for the Crisis Management and Business Continuity practice.
• Develop differentiated, commercially compelling propositions aligned to client needs and regulatory expectations.
• Strengthen market leadership across crisis preparedness, business continuity, operational resilience, response and recovery.
• Own revenue growth, pipeline health, and market penetration for the practice.
• Originate and convert opportunities through executive relationships and trusted-adviser engagement.
• Lead major proposals, pitches, and commercial negotiations.
• Serve as a senior technical authority to boards, executives, and crisis leaders.
• Lead complex engagements from scoping through delivery and executive presentation.
• Translate findings into prioritized, commercially relevant recommendations.
• Own commercial and operational performance including profitability, utilization, pricing, and delivery governance.
• Build, lead and develop a high-performing team with succession planning.

Skills

Executive leadership

Business development

Client relations

Crisis management

Strategic planning

Job description

Marsh Risk seeks a senior leader to head the Resilience Risk Consulting Practice for the Marsh Risk Pacific organisation, based in Melbourne or Sydney. This hybrid role requires three days a week in the office.

You will lead, grow and develop a market-leading crisis management, business continuity and organisational resilience practice, accountable for delivery, market development and profitability. Strong executive presence with boards is essential.