Senior Quality Assurance Associate

IXOM; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary aligned to market

Stable, full‑time role within a global

Structured onboarding and transition

Clear internal career pathways

Flexible working arrangements where 1

Health, wellbeing and employee support

Inclusive, collaborative culture

Job summary

IXOM is seeking an experienced Senior Quality Associate to support our TGA-licensed and GMP-accredited programs at the Hallam facility. You will help ensure the safe, compliant and high-quality supply of essential oils, carrier oils, food ingredients and fragrances.

You will partner with Manufacturing, Operations, QC and Commercial teams, driving quality system excellence and continuous improvement across audits, investigations and CAPA processes.

Qualifications

• Tertiary qualification in Science, Chemistry, Biology, Microbiology, Food Science, Quality or related field.
• Minimum 5 years' experience in a quality role within pharmaceutical, food or regulated industry.
• Strong knowledge of GMP, QMS, CAPA, audits and change management.

Responsibilities

• Maintain and improve elements of the Pharmaceutical & Food Quality System and site QMS.
• Manage site training systems and deliver GMP and Quality training.
• Support audits (customer, internal and regulatory) and investigations.
• Drive CAPA implementation and continuous improvement initiatives.
• Coordinate Product Quality Reviews and quality records.
• Author and maintain SOPs, work instructions and quality records.
• Support change controls, risk assessments and supplier quality programs.

Skills

Quality systems

Regulatory compliance

GMP knowledge

Root cause analysis

Stakeholder engagement

Documentation control

Education

Science/Quality degree

Job description

At IXOM, quality and compliance are at the heart of everything we do. We are seeking an experienced Senior Quality Associate to support our TGA-licensed and GMP-accredited programs at our Hallam facility.

This role will help ensure the safe, compliant and high-quality supply of essential oils, carrier oils, food ingredients and fragrances. You'll partner closely with Manufacturing, Operations, Warehouse, QC and Commercial teams while driving quality system excellence and continuous improvement initiatives.

Key Responsibilities

• Maintain and improve key elements of the Pharmaceutical & Food Quality System and site Quality Management System (QMS)
• Manage site training systems and deliver GMP and Quality training
• Support customer, certification, internal and regulatory audits
• Investigate complaints, deviations, non-conformances and quality incidents
• Drive CAPA implementation and continuous improvement initiatives
• Coordinate Product Quality Reviews and associated compliance activities
• Author and maintain SOPs, work instructions, forms and quality records
• Support change control processes, risk assessments and investigations
• Manage supplier quality and vendor assurance programs
• Prepare quality reports and trend analysis for management reviewPartner with site teams to improve quality performance and compliance outcomes

Who are we looking for?

You are a quality professional who enjoys working in a regulated manufacturing environment and can balance compliance requirements with practical business outcomes.

Ideally, You'll Bring

• A tertiary qualification in Science, Chemistry, Biology, Microbiology, Food Science, Quality or a related discipline
• Minimum 5 years' experience in a quality role within pharmaceutical, food, manufacturing, natural products or another regulated industry
• Strong knowledge of GMP, QMS, CAPA, audits, document control and change management
• Experience supporting internal, customer and regulatory audits
• Strong investigation, root cause analysis and problem-solving capability
• Excellent stakeholder engagement and written communication skills
• High attention to detail and the ability to manage competing priorities

Highly Regarded

• Experience working in a TGA-regulated environment
• Exposure to HACCP, Halal or Kosher certification programs
• Supplier quality, vendor assurance or product release experience
• Experience in pharmaceutical, food ingredients, fragrance or natural products manufacturing

Benefits at IXOM

• Competitive salary aligned to market and experience
• Stable, full‑time role within a global organisation
• Structured onboarding and transition support
• Clear internal career pathways
• Flexible working arrangements where possible
• Health, wellbeing and employee assistance programs
• An inclusive, collaborative and values‑driven culture