Senior Property Services Officer - Retirement Living

Eldercare; Adelaide; Hybrid; AUD 100,000 - 105,000; Full time

Benefits offered by this job

Salary packaging

Superannuation

Job summary

Eldercare is seeking a Senior Property Services Officer (Retirement Living) to lead a property services team across multiple retirement living sites from Eldercare Head Office, Eastwood. The role combines facilities management, maintenance coordination and stakeholder engagement to deliver compliant, high-quality facilities.

Reporting to the General Manager, Property, you will oversee preventative and reactive maintenance, manage contractors and oversee minor capital works, while mentoring staff

Qualifications

• Experience leading and supervising small maintenance or property services teams.
• Understanding of property operations and compliance requirements.
• Demonstrated facilities management and project management experience.
• Experience managing budgets, resources and contractor performance.
• Sound knowledge of building maintenance, compliance and property-related legislation.
• Strong communication and stakeholder engagement skills.
• Excellent organisational, time management and problem-solving abilities.
• Proficiency with maintenance management systems and Microsoft Office applications.
• Current unrestricted driver's licence.

Responsibilities

• Lead and support a team of Property Services Officers across multiple retirement living sites.
• Coordinate and oversee preventative and reactive maintenance programs.
• Manage contractor engagement, performance and compliance requirements.
• Deliver minor projects in line with Eldercare's project delivery framework.
• Monitor maintenance requests and ensure service level targets are achieved.
• Conduct site inspections and provide recommendations on asset condition and future maintenance requirements.
• Ensure compliance with building, property and safety regulations, including essential fire safety requirements.
• Review and approve contractor invoices and monitor expenditure against budgets.
• Work collaboratively with Retirement Living stakeholders to maintain high standards across all sites.
• Mentor, train and support team members to achieve operational excellence and continuous improvement.

Skills

Team leadership

Facilities management

Maintenance coordination

Contractor management

Budget management

Stakeholder engagement

Project management

Microsoft Office

Maintenance management system

Driver's license

Tools

Maintenance management software

Job description

Senior Property Services Officer (Retirement Living)

Job No: ELD1804

Senior Property Services Officer - Retirement Living

Position: Full Time

Location: Eldercare Head Office, Eastwood

Remuneration: $100,000 - $105,000 base salary consummate with experience + salary packaging & super

Lead property services across one of South Australia's most respected retirement living providers.

At Eldercare, we're committed to creating safe, welcoming and well-maintained communities where our residents can thrive. As one of South Australia's leading not-for-profit aged care and retirement living provider, we take pride in maintaining high-quality facilities that support an exceptional resident experience.

We are seeking an experienced Senior Property Services Officer (Retirement Living) to join our Property team. This hands-on leadership role combines facilities management, maintenance coordination, contractor management and team leadership across a portfolio of retirement living sites.

About the Role

Reporting to the General Manager, Property, you will lead a team of Property Services Officers and oversee the delivery of preventative and reactive maintenance, compliance activities and minor capital works projects across multiple retirement living sites.

This role is ideal for a facilities or maintenance professional who enjoys balancing operational delivery with people leadership and stakeholder engagement.

Responsibilities include;

• Lead and support a team of Property Services Officers across multiple retirement living sites
• Coordinate and oversee preventative and reactive maintenance programs
• Manage contractor engagement, performance and compliance requirements
• Deliver minor projects in line with Eldercare's project delivery framework
• Monitor maintenance requests and ensure service level targets are achieved
• Conduct site inspections and provide recommendations on asset condition and future maintenance requirements
• Ensure compliance with building, property and safety regulations, including essential fire safety requirements
• Review and approve contractor invoices and monitor expenditure against budgets
• Work collaboratively with Retirement Living stakeholders to maintain high standards across all sites
• Mentor, train and support team members to achieve operational excellence and continuous improvement

What You Will Bring

• Experience leading and supervising small maintenance, facilities or property services teams
• Understanding of property operations and compliance requirements
• Demonstrated facilities management and project management experience.
• Experience managing budgets, resources and contractor performance.
• Sound knowledge of building maintenance, compliance and property-related legislation.
• Strong communication and stakeholder engagement skills.
• Excellent organisational, time management and problem-solving abilities.
• Confidence using maintenance management systems and Microsoft Office applications.
• Current unrestricted driver's licence.

Why Choose Eldercare?

• Opportunity to lead a dedicated property services team
• Diverse and rewarding role with autonomy and variety
• Work across a portfolio of quality retirement living communities
• Supportive and values-driven organisational culture
• Salary packaging benefits available
• Be part of an organisation committed to continuous improvement and exceptional resident outcomes

We will be reviewing applications as they come in and will act quickly to secure the right person.

To work for Eldercare, you are required to hold an acceptable National Police Clearance and comply with relevant vaccination requirements as per Eldercare policy which includes vaccination for seasonal influenza.

Eldercare is proud to be a Rainbow Tick accredited organisation. We are committed to supporting our lesbian, gay, bisexual, transgender and intersex (LGBTI) residents, employees and volunteers to ensure they feel included and safe. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are welcomed, included and respected.

Eldercare encourages respectful relationships and does not accept any form of gender based violence in the workplace. Eldercare is committed to preventing violence against women and is proud to be a White Ribbon accredited workplace to support victims of abuse.

All employees can expect to receive fair and equal treatment and to be free from discrimination in all aspects of their life with Eldercare.