Senior Project Quality Lead: Drive Excellence & CSat

Schneider Electric; Sydney; On-site; AUD 150,000 - 210,000; Full time

Job summary

Schneider Electric seeks a Principal Project Quality Lead to manage project quality across the lifecycle, coordinating with Solution Center leadership and various departments to ensure deliverables meet client expectations. You will lead QA/QC planning, risk mitigation, and continuous improvement while driving satisfaction and quality metrics throughout projects.

Responsibilities include supervising quality documentation, coordinating audits, and guiding teams on corrective actions.

Qualifications

• 5 to 10 years of professional experience in quality management roles and customer experience.
• Leadership and team management experience.
• Experience in quality management on software development projects is a plus.

Responsibilities

• Review quality requirements and identify quality risks with mitigation plans.
• Coordinate creation, completion and approval of quality documentation.
• Monitor quality performance metrics across the project lifecycle.
• Lead or conduct internal and supplier assessments, inspections and audits to ensure compliance.
• Coordinate corrective and preventive actions for project quality issues.

Skills

Quality management

Leadership

Communication

Problem solving

Analytical thinking

Education

Masters Degree (or equivalent)

Tools

Quality management software

Job description

Schneider Electric seeks a Principal Project Quality Lead to manage project quality across the lifecycle, coordinating with Solution Center leadership and various departments to ensure deliverables meet client expectations. You will lead QA/QC planning, risk mitigation, and continuous improvement while driving satisfaction and quality metrics throughout projects.

Responsibilities include supervising quality documentation, coordinating audits, and guiding teams on corrective actions.