Senior Project Manager

Lockton; Sydney; On-site; AUD 140,000 - 170,000; Full time

Benefits offered by this job

agile/hybrid work environment

mentoring program

private health insurance

paid leave

wellness initiatives

Job summary

Lockton in Sydney is seeking an experienced Senior Project Manager to lead end-to-end technology, business process, and operational improvement initiatives across the Pacific region. You’ll own planning, governance, testing, change management, and handover to ensure on-time, on-budget delivery that delivers lasting value.

You’ll collaborate with stakeholders, technology teams, clients, vendors, and partners in a fast-paced, hybrid environment, reporting to the CIO – Pacific.

Qualifications

• Tertiary qualifications in Information Technology, Business, Project Management, or related discipline.
• Demonstrated experience delivering business and technology projects from initiation through implementation and operational handover.
• Strong understanding of Waterfall, Agile, and hybrid project delivery approaches, with experience managing budgets, timelines, resources, vendors, risks, and stakeholders.

Responsibilities

• Lead assigned projects from initiation and planning through implementation, operational handover, and post-implementation support.
• Develop and manage project scope, plans, timelines, budgets, resources, milestones, risks, issues, dependencies, and status reporting.
• Coordinate delivery across business, technology, vendor, client, and third-party teams, ensuring requirements are understood and delivered within agreed scope.
• Manage testing, defect resolution, data migration validation, business readiness, deployment, cutover, go-live, and hypercare activities.
• Lead stakeholder engagement, project governance, change management, communications, training, and adoption activities.
• Manage vendor delivery performance, contractual outcomes, risks, dependencies, and escalations throughout the project lifecycle.
• Maintain high-quality project documentation and identify opportunities to improve delivery processes, workflows, quality, and operational outcomes.

Skills

Project management

Stakeholder engagement

Budget & scheduling

Communication

Autonomy

Education

Bachelor's degree in Information Technology, Business, Project Management, or related discipline

Tools

Waterfall

Agile

Hybrid delivery

Job description

• Join the world’s largest privately owned insurance broker
• Lead the delivery of high-impact technology, business process, and operational improvement initiatives across the Pacific region
• Primarily based at our Sydney office
• Report directly to our Chief Information Officer – Pacific

As Senior Project Manager, you’ll lead the end-to-end delivery of technology, business process, and operational improvement initiatives across the Pacific region. This hands‑on role owns project planning, execution, governance, stakeholder engagement, testing, implementation, change management, and operational handover, ensuring projects are delivered on time, within budget, within scope, and to agreed quality standards. You’ll work closely with business stakeholders, technology teams, clients, vendors, and implementation partners to deliver solutions that are successfully adopted and create lasting business value.

Working at Lockton is an exciting chance to be part of a vision and growth that leads to results. Our flat structure allows anyone to raise ideas and think creatively, and we are committed to creating a culture where people feel valued and cared for. If this sounds like an environment you’d enjoy, we have an excellent opportunity for someone to join our team as a Project Manager in our Sydney office.

What will you be doing?

• Lead assigned projects from initiation and planning through implementation, operational handover, and post‑implementation support.
• Develop and manage project scope, plans, timelines, budgets, resources, milestones, risks, issues, dependencies, and status reporting.
• Coordinate delivery across business, technology, vendor, client, and third‑party teams, ensuring requirements are understood and delivered within agreed scope.
• Manage testing, defect resolution, data migration validation, business readiness, deployment, cutover, go‑live, and hypercare activities.
• Lead stakeholder engagement, project governance, change management, communications, training, and adoption activities.
• Manage vendor delivery performance, contractual outcomes, risks, dependencies, and escalations throughout the project lifecycle.
• Maintain high‑quality project documentation and identify opportunities to improve delivery processes, workflows, quality, and operational outcomes.

You will need the following experience and qualifications:

• Tertiary qualifications in Information Technology, Business, Project Management, or related discipline.
• Demonstrated experience delivering business and technology projects from initiation through implementation and operational handover.
• Strong understanding of Waterfall, Agile, and hybrid project delivery approaches, with experience managing budgets, timelines, resources, vendors, risks, and stakeholders.
• Experience coordinating testing, deployment, business readiness, change management, training, and implementation activities.
• Strong communication, facilitation, stakeholder engagement, problem‑solving, and prioritisation skills, with the ability to work autonomously in a fast‑paced environment.
• Experience in insurance, particularly insurance broking, as well as software implementation, systems integration, data migration, and business process improvement will be highly regarded.

We offer:

• Join us in an agile/hybrid work environment that promotes flexibility and work‑life balance.
• We prioritise your professional growth with training and development opportunities at all levels. Benefit from our 10‑week mentoring program for guidance and support to excel in your role.
• Your well‑being matters. Enjoy discounted corporate private health insurance, a complimentary flu vaccination program. Our Salary Continuance insurance provides financial protection for you and your family in case of illness or injury.
• Take time for yourself. We offer extra paid summer and winter days to focus on your wellness and recharge.
• We value your contributions and offer competitive remuneration packages. Be recognised for your hard work through our reward and recognition schemes.
• Family comes first. Enjoy paid parental leave and contribute to your community with our paid volunteer leave.
• Your mental well‑being is important. Our employee assistance program provides coaching and counselling services.
• Join our inclusive culture. Engage with our Wellness, Diversity, Equity & Inclusion, and CSR Associate Resource Groups to participate in initiatives aligned with your passions and values.

About Lockton

Lockton has grown to become the world’s largest privately owned insurance broker. Certified as a Great Place to Work in Australia and featured on the Top 50 Workplaces for Women, our structure and unique culture empowers Associates to make decisions and influence the direction of the business.

With top‑tier mentors and a 98% client retention rate in Australia, we employ some of the best and brightest minds in the risk and insurance industry.

The insurance industry isn’t going anywhere. It’s stable. It’s secure. Over 300 Associates help organisations every‑day to drive profitability over the long‑term and become more resilient.

To learn more about us, please visit global.lockton.com.

Lockton is committed to equal opportunity employment. We value diverse perspectives and contributions from all our associates. We strongly encourage applications from individuals of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, individuals with disabilities, women, and those from culturally or linguistically diverse backgrounds.

**We do not accept speculative CVs from recruitment agencies and will not be liable for any fees associated with unsolicited submissions.**