Senior Program Officer, CNFD Program Support

Department of Families, Fairness & Housing VIC; City of Melbourne; On-site; AUD 85,000 - 120,000; Full time

Job summary

Department of Families, Fairness & Housing VIC in Melbourne is seeking a Senior Program Officer to support Complex Needs and Forensic Disability programs. The role undertakes quality assurance, program compliance and systemic improvement, through issue analysis and guidance preparation.

It requires liaison with external bodies and timely information responses in a dynamic environment. All jobs can be worked flexibly; applications from Aboriginal and Torres Strait Islander people and diverse

Qualifications

• Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.

Responsibilities

• Develop operational advice and program initiatives that align with the department's strategic directions for high-quality services.
• Build robust knowledge of Complex Needs and Forensic Disability programs and maintain strong relationships with funded providers and operational staff.
• Manage relationships with internal and external stakeholders to enable effective program implementation and continuous improvement.

Job description

Senior Program Officer, CNFD Program Support

Department of Families, Fairness & Housing VIC – Melbourne VIC

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities.

If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don't hesitate to get in touch with the contact person listed on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

THE ROLE

The purpose of this position is to provide program support functions for Complex Needs and Forensic Disability programs funded and delivered by the Department, by undertaking a range of tasks associated with quality assurance, program compliance and systemic improvement in relation to people with complex needs and forensic disability. This is achieved through analysis of issues and preparation of practice guidance and advice. The role is also responsible for liaison with external bodies and ensuring information requested is responded to in a timely manner.

The role operates within a complex and dynamic environment that requires capacity to exercise sound judgement, and the ability to proactively develop and maintain effective relationships with key stakeholders.

ACCOUNTABILITIES INCLUDE

• Develop operational advice and program initiatives that meet the department's strategic directions for managing and delivering high quality services.


• Form a robust understanding of complex needs and forensic disability programs and establish strong bonds with funded providers and operational staff within the department.


• Manage relationships with internal and external stakeholders including policy teams, service providers, and community organisations to facilitate effective program implementation and ongoing improvement based on stakeholder feedback.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.