Senior Program Manager - Outdoor Education

Fresh Hope; Wollongong City Council; On-site; AUD 95,000 - 120,000; Full time

Job summary

Fresh Hope Communities seeks an experienced Program Manager to lead the Program Team at The Tops Conference Centre in Stanwell Tops. You will combine leadership with operational and program development expertise to deliver outdoor education and group experiences that foster connection, growth and wellbeing.

Work closely with other leaders to shape offerings, develop a high-performing team and ensure exceptional guest experiences while maintaining safety, financial and regulatory standards.

Qualifications

• Requires senior leadership experience in outdoor education or service organizations.
• Knowledge of regulatory requirements applicable to outdoor education or education.
• Experience in faith-based or not-for-profit contexts is preferred.
• Willingness to work within Fresh Hope Communities' Christian mission and values.

Responsibilities

• Lead, coach and develop the Program Team to deliver high-quality experiences.
• Oversee design and delivery of outdoor education and group programs.
• Manage program operations, staffing, budgets and resources.
• Ensure compliance with safety standards, risk management and child-safe policies.
• Identify opportunities for program development and business growth.
• Build strong relationships with guests, stakeholders and partners.

Skills

Senior leadership

Program development

Operations management

Risk management

Stakeholder relations

Education

Graduate qualification in community services/education/service management

Job description

Fresh Hope Communities seeks an experienced Program Manager to lead the Program Team at The Tops Conference Centre in Stanwell Tops. You will combine leadership with operational and program development expertise to deliver outdoor education and group experiences that foster connection, growth and wellbeing.

Work closely with other leaders to shape offerings, develop a high-performing team and ensure exceptional guest experiences while maintaining safety, financial and regulatory standards.