Senior Program Manager

Australia Post; City of Melbourne; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid working arrangements

Exclusive team member discounts

Wellbeing resources

Career development

Job summary

Australia Post in Melbourne is looking for a Senior Program Manager to lead enterprise-scale transformation and technology programs. You will guide multidisciplinary teams, coordinate governance, budgets and delivery partners, and report to senior leadership to ensure outcomes align with strategic priorities.

The role focuses on end-to-end delivery, executive reporting and ensuring smooth transition of program results into operations.

Qualifications

• Extensive experience leading large, complex transformation and technology programs.
• Strong governance, budgeting, dependency management and benefits realisation skills.
• Proven ability to manage budgets, vendors and delivery partners.
• Ability to lead multidisciplinary teams across business, technology and operations.
• Excellent stakeholder engagement with senior leaders.
• Experience recovering challenged programs and establishing delivery controls.
• Excellent communication translating complexity into actionable recommendations.

Responsibilities

• Lead end-to-end delivery of large-scale transformation and technology programs.
• Develop integrated program roadmaps, plans, budgets and delivery schedules.
• Drive governance, risk management, assurance and benefits realisation.
• Coordinate multiple projects and delivery partners across units.
• Manage program financials, forecasts and commercial obligations.
• Provide executive-ready reporting and insights.
• Ensure operational readiness and transition to business-as-usual.
• Foster collaboration, accountability and continuous improvement culture.

Skills

Large-scale transformation

Governance

Budgeting

Vendor management

Senior stakeholder engagement

Multidisciplinary leadership

Clear communication

Education

IT/Business/Management degree

Job description

Senior Program Manager - Fixed term 12 month contract

Lead transformational programs that shape the future of Australia Post

At Australia Post, we're delivering change at scale. As a Senior Program Manager, you'll play a pivotal role in leading some of our largest and most strategically important business and technology programs, bringing together people, technology and operations to deliver meaningful outcomes for our customers, communities and workforce.

This is an opportunity for an experienced delivery leader who thrives on complexity, influence and impact. You'll lead end-to-end program delivery, guide multidisciplinary teams and partners, and work closely with senior leaders to bring Australia Post's strategic priorities to life.

What you'll be doing

As a Senior Program Manager, you'll be responsible for the successful delivery of large-scale transformation and technology programs from planning through to implementation and operational transition.

You'll:

• Lead complex, enterprise-wide programs delivering strategic business outcomes
• Develop and manage integrated program roadmaps, plans, budgets and delivery schedules
• Drive governance, risk management, assurance and benefits realisation activities
• Coordinate multiple projects, workstreams, business units, technology teams and delivery partners
• Manage program financials, forecasts, vendors and commercial obligations
• Resolve delivery challenges and navigate competing priorities across stakeholders
• Provide executive-ready reporting, insights and recommendations
• Ensure operational readiness and successful transition of program outcomes into business-as-usual operations
• Foster a culture of collaboration, accountability, safety and continuous improvement

About You

You're a highly capable program leader who knows how to turn strategy into delivery outcomes.

You bring:

• Extensive experience leading large, complex transformation and technology programs
• Strong expertise across program planning, governance, budgeting, dependency management, delivery execution and benefits realisation
• Experience managing significant budgets, vendors, contracts and delivery partners
• A proven ability to lead multidisciplinary teams across business, technology and operational environments
• Strong stakeholder engagement skills with the ability to influence and build trusted relationships at senior leadership levels
• Experience recovering challenged programs and establishing clear delivery controls and recovery plans
• Excellent communication skills, with the ability to translate complexity into clear, actionable recommendations

Why join us?

At Australia Post, we're transforming how we connect Australians every day. You'll have the opportunity to work on programs that matter, collaborating with talented people across the enterprise while helping shape our future direction.

You'll be part of a culture that values:

• Trust, inclusion, empowerment and safety
• Customer-focused decision making
• Continuous learning and growth
• Collaborative leadership and One Team behaviours
• Digital and data-informed thinking

What we're looking for

While not essential, relevant qualifications in Information Technology, Business, Management or a related discipline, along with recognised Program or Project Management certifications, will be highly regarded.

An understanding of Australia Post's strategy, systems, products and operations will also be advantageous.

Ready to lead change at enterprise scale?

If you're passionate about delivering complex programs, building high-performing teams and creating lasting business impact, we'd love to hear from you.

Join us and help shape what's next for Australia Post.

What else is in it for you?

• Bring your whole self to work every day and be met by a welcoming bunch of people who respect and support you
• Flexible and hybrid working arrangements, like the opportunity to work from home two days per week
• Opportunities for growth and development through formal programs or mentorship
• Exclusive team member discounts and offers for more cash in your pocket, evolving policies for flexible working, leave types and access to health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equivalent experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at ***************@auspost.com.au or on 03 8737 9***.