Senior Lean Operations Partner

Australia Post; City of Melbourne; On-site; AUD 150,000 - 190,000; Full time

Job summary

Australia Post is seeking a Senior Lean Operations Partner to shape the future of our national Lean program. You’ll collaborate with operational leaders across facilities and value streams, turning strategy into action by building capability and embedding continuous improvement that improves Safety, Service and Efficiency.

This role involves coaching Lean Champions, running problem-solving workshops, using data to identify opportunities, and driving sustainable change across our network.

Qualifications

• Lean certification (Green Belt or above) or equivalent experience.
• Experience delivering Lean, Continuous Improvement or Operational Excellence initiatives in operational environments.
• Strong coaching, facilitation and stakeholder engagement skills.
• Experience applying Lean methodologies and structured problem-solving techniques to deliver measurable outcomes.
• The ability to analyse performance data and translate findings into practical improvement opportunities.
• Strong communication skills and the ability to influence at all levels of an organisation.
• A current driver's licence and willingness to travel across operational sites.
• Experience in logistics, transport, supply chain, manufacturing, FMCG, warehousing, retail or other complex operational environments will be highly regarded.

Responsibilities

• Deliver the national Lean program across an assigned group of facilities and value streams
• Coach leaders and Lean Champions to build continuous improvement capability
• Facilitate problem-solving workshops and Lean improvement activities
• Use data and operational insights to identify opportunities to improve Safety, Service and Efficiency
• Support the implementation and standardisation of successful improvement initiatives across the network
• Monitor progress, track benefits and identify delivery risks
• Influence and engage stakeholders to embed sustainable change and continuous improvement practices

Skills

Lean certification

Lean program delivery

Coaching & facilitation

Problem-solving techniques

Data analysis

Communication & influencing

Driver's licence & travel

Industry experience (logistics)

Job description

Help us deliver like never before

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and our people. We’re moving forward and we want you to come along for the ride.

About the opportunity

Help shape the future of one of Australia's largest operational networks. As a Senior Lean Operations Partner, you'll work alongside operational leaders to deliver Australia Post's national Lean program across our facilities and value streams. You'll help turn strategy into action by building capability, solving operational challenges and embedding continuous improvement practices that drive measurable outcomes in Safety, Service and Efficiency.

This is an opportunity to influence change at scale, partnering with leaders and Lean Champions across the network to deliver improvements that have a lasting impact on our people, customers and business.

The role involves regular travel to operational sites, with occasional interstate travel and some observation of operations outside standard office hours.

What you’ll deliver with us

As a trusted partner to operational leaders, you'll help identify opportunities, remove barriers and embed better ways of working across the network.

• Deliver the national Lean program across an assigned group of facilities and value streams
• Coach leaders and Lean Champions to build continuous improvement capability
• Facilitate problem-solving workshops and Lean improvement activities
• Use data and operational insights to identify opportunities to improve Safety, Service and Efficiency
• Support the implementation and standardisation of successful improvement initiatives across the network
• Monitor progress, track benefits and identify delivery risks
• Influence and engage stakeholders to embed sustainable change and continuous improvement practices

About you

You're an experienced Lean, Operational Excellence or Continuous Improvement professional who enjoys working with people to improve performance and solve complex operational challenges. You bring a practical, collaborative approach and can translate insight into action while building strong partnerships across a diverse stakeholder group.

• Lean certification (Green Belt or above) or equivalent experience
• Experience delivering Lean, Continuous Improvement or Operational Excellence initiatives in operational environments
• Strong coaching, facilitation and stakeholder engagement skills
• Experience applying Lean methodologies and structured problem-solving techniques to deliver measurable outcomes
• The ability to analyse performance data and translate findings into practical improvement opportunities
• Strong communication skills and the ability to influence at all levels of an organisation
• A current driver's licence and willingness to travel across operational sites
• Experience in logistics, transport, supply chain, manufacturing, FMCG, warehousing, retail or other complex operational environments will be highly regarded.

How we’ll deliver for you

• Join one of the most culturally and linguistically diverse workforces in Australia, with people of all ages, genders and walks of life
• We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They’re the TIES that bind our team together
• Immerse yourself in the AP Way – where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose

We're delivering together

At Australia Post, we acknowledge the TraditionalCustodians of the land on which we operate, live and gather as employees. We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applicationsfrom people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on ***************@auspost.com.au