Senior Program Compliance Specialist (Sydney, Australia)

Singtel; Sydney; Hybrid; Confidential; Full time

Benefits offered by this job

Remuneration & discounts

Flexible work arrangement

Office campus facilities

Generous leave policy

Parental leave

Professional development

Diversity networks

Wellbeing services

Commuter benefits

Job summary

Optus, part of the Singtel group, seeks a Senior Program Compliance Specialist in Australia to partner with project teams, embed compliance frameworks, identify obligations, and track governance. You will coach managers, manage risks, and drive consistent compliance outcomes with centralized dashboards and reporting.

The role requires 5–8 years of compliance experience in a regulated consumer environment, strong collaboration skills, and the ability to influence stakeholders across the business.

Qualifications

• 5-8 years' compliance experience in a highly regulated industry.
• Proven ability to influence and collaborate with stakeholders at all levels.
• Deep understanding of compliance frameworks and implementation across complex programs.
• Strong analytical mindset with attention to detail and evidence discipline.
• Exceptional communication skills to coach teams and drive compliance outcomes.

Responsibilities

• Partner with project teams to embed compliance frameworks and identify regulatory obligations.
• Maintain central dashboards for real-time project status and evidence linkage to obligations.
• Coach project managers on applying the Standard Compliance Framework and managing risks.
• Collaborate with stakeholders to resolve conflicts in regulatory obligations and build program-wide capability.

Skills

Compliance experience

Stakeholder management

Regulatory frameworks

Analytical mindset

Communication skills

Tools

Dashboards

Reporting tools

Job description

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

As a Senior Program Compliance Specialist, you'll partner with project teams to ensure regulatory obligations are properly identified, tracked, and governed, while maintaining program-wide visibility through centralised dashboards and reporting. You'll coach project managers, identify risks and dependencies, and work with stakeholders at all levels to drive consistent compliance outcomes. This is an excellent opportunity for an experienced compliance professional to make a real impact by building compliance capability and shaping the future of compliance at Optus.

Your day to day will consist of

• Partner with project teams across Optus to embed compliance frameworks, reviewing scope documentation to ensure all regulatory obligations are identified, tracked, and properly governed from day one
• Drive compliance visibility by maintaining central dashboards that give real-time insights into project status, linking evidence to obligations, and tracking remediation actions across the entire program
• Act as a compliance coach and challenger, working with project managers to apply the Standard Compliance Framework effectively while identifying overlaps, dependencies, and risks that could impact delivery
• Collaborate with stakeholders at all levels to resolve conflicts in regulatory obligations, influence compliance outcomes, and build program-wide capability through clear communication and strategic problem-solving

What You Bring

• 5-8 years' compliance experience in a highly regulated industry, with a strong focus on consumer-facing obligations
• Proven ability to influence and collaborate with stakeholders at all levels across the business
• Deep understanding of compliance frameworks and how to implement them across complex programs
• Strong analytical mindset with excellent attention to detail and evidence discipline
• Exceptional communication skills - you can coach teams, challenge assumptions, and drive compliance outcomes

The good stuff.

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
• Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre.
• Competitive leave policies, including additional 'Connected' days to focus on culture, family, health, community, or whatever’s important to you.
• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• Direct your own development and build future-ready skills with Optus U's industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 - in-person, by phone, SMS, or video.
• Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon.

At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive.

If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [e-mail] or call 1800 309 170.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity