Senior Product Manager, FinTech & Customer Experience

MARS PARTNERSHIP PTY. LTD.; Sydney; On-site; AUD 100,000 - 140,000; Full time

Job summary

MARS PARTNERSHIP PTY. LTD. in Sydney CBD NSW is seeking an experienced Product Manager to shape and improve its product offering within a growing financial services business.

You will work with senior stakeholders and cross‑functional teams to define priorities, research customer needs, and build business cases that drive commercially viable products. The role rewards a hands‑on leader who can balance strategic thinking with execution, manage multiple stakeholders, and deliver measurable product

Qualifications

• 5+ years' experience in Product Management or a closely related discipline.
• Experience within financial services, banking, fintech, insurance or another regulated industry preferrably in lending.
• Strong commercial and analytical capability.
• The ability to use customer and market insights to influence decisions.
• Experience managing multiple stakeholders and working across different business functions.
• Strong communication skills, both written and verbal.
• A structured approach to managing projects, priorities and deadlines.
• Confidence presenting recommendations and influencing senior stakeholders.
• An interest in technology, innovation and improving customer experiences.
• The ability to operate between strategic thinking and hands‑on execution.

Responsibilities

• Defining and executing product priorities and initiatives.
• Researching customer needs, market developments and competitor activity.
• Identifying opportunities for new products, enhancements and improvements.
• Building recommendations and business cases to support product decisions.
• Working with internal teams to take product initiatives from concept through to delivery.
• Monitoring product performance and identifying areas for improvement.
• Working with commercial, operational, technology and customer‑facing teams to deliver successful outcomes.
• Maintaining clear product documentation and ensuring key information remains accurate.
• Supporting pricing, proposition and product change initiatives.
• Providing regular insights and recommendations to senior stakeholders.
• Contributing to product governance and risk management activities.
• Keeping across relevant industry developments and regulatory changes.

Skills

Product management

Stakeholder management

Cross-functional collaboration

Analytical thinking

Market research

Customer insights

Communications

Project management

Strategic thinking

Job description

MARS PARTNERSHIP PTY. LTD. in Sydney CBD NSW is seeking an experienced Product Manager to shape and improve its product offering within a growing financial services business.

You will work with senior stakeholders and cross‑functional teams to define priorities, research customer needs, and build business cases that drive commercially viable products. The role rewards a hands‑on leader who can balance strategic thinking with execution, manage multiple stakeholders, and deliver measurable product