Senior Product Manager, AI

Nuix; Sydney; On-site; AUD 150,000 - 190,000; Full time

Job summary

Nuix is seeking a Senior Product Manager to shape how AI creates value for customers. You will own the roadmap for AI capability areas—NLP, data enrichment, agents, MCP integrations—and drive delivery and go-to-market activities with cross-functional teams.

In this hands-on role, you will spend ~70% on discovery, roadmap ownership, delivery, and evaluation, and ~30% on GTM for AI releases, working with design, engineering, data science, and commercial teams.

Qualifications

• Shipping AI/ML powered products in enterprise environments.
• Knowledge of NLP, data enrichment, and measuring quality in production.
• Experience supporting go-to-market activities

Responsibilities

• Own the roadmap for AI capability areas and translate strategy into delivery.
• Drive discovery, market research, and customer engagement to validate solutions.
• Define evaluation frameworks for AI quality with Data Science and Engineering.
• Collaborate with Engineering to ensure AI capabilities are native to the platform.
• Track AI landscape trends and advise on roadmap decisions.
• Build relationships with customers and partners as a trusted AI voice.
• Define and report adoption, engagement, and API usage metrics.
• Lead go-to-market for AI releases, coordinating across marketing, sales, success, support and legal.
• Program-manage launches end-to-end with cross-functional teams.
• Contribute to pricing, packaging, and value-based messaging for AI capabilities.
• Develop enablement materials and collaborate on battlecards and datasheets.
• Manage early access programs and gather feedback for GA readiness.
• Define launch KPIs and track success of go-to-market initiatives.

Skills

AI product shipping

NLP concepts

Commercial launches

Job description

We're on a mission to be a Force For Good, through our People, Products and Purpose at Nuix. Nuix is one of the greatest comeback Technology success stories in Australia, and we're making massive waves each day. Nuix is, and will be, a pioneer in the Australian Technology space, and we're carrying the torch on what "good" looks like.
This extends to our People. We're fiercely passionate, love working at pace, thrive in ambiguity, live, and breathe outside of the box, and above all are good humans. Our impact extends outside of our 9-5, and our place in society isn't always defined by corporate metrics. We're determined to make a positive difference in the world, whether through our solutions which help the top companies, governments and agencies find the truth and combat illegal activities, or through our people who care about contributing and giving back both within, and outside, of Nuix. We are a Force For Good.
We're selective about who comes on board, and you should be too. But if the above sounds like a match, get in touch today and get ready for the possibility of starting a once-in-a-career journey.

Role Overview

Nuix is looking for a Senior Product Manager to help shape how AI creates value for our customers. Working within our AI product group, you will own the roadmap and delivery for one or more AI capability areas - spanning NLP, data enrichment, agents, MCP integrations and the API surface that exposes them - executing against the portfolio strategy set at group level and turning it into shipped, commercially successful capability.
AI at Nuix is different. Our customers - courts, regulators, investigators, legal teams - must stand behind every finding under scrutiny. That means our AI must be explainable, defensible and auditable, built on models and frameworks that are trusted and understood. You will make that promise real in the capabilities you ship: defining how quality is measured, evidenced and continuously improved in production.
This is a hands-on role. You will spend approximately 70% of your time on core product management - discovery, roadmap ownership, delivery and evaluation - and 30% supporting go-to-market for AI releases and launches, working closely with Product Design, Engineering, Data Science and Commercial teams. You'll prototype with AI tools, test hypotheses directly and set up evaluations rather than only writing about them.

Location

This position will be based in our Sydney office. The candidate is required to attend the office a minimum of 3 days per week but may voluntarily elect to work either remotely or from the Sydney office for the remaining 2 days of the wee

Key Responsibilities

PRODUCT MANAGEMENT & EXECUTION (~70%)

• Own the roadmap for your AI capability area(s), executing against the portfolio strategy and translating it into prioritized, sequenced delivery that drives acquisition, activation and monetization.
• Run continuous discovery - market research, competitive analysis and customer engagement - to identify needs, validate solutions and feed insight back into portfolio strategy.
• Define and operate evaluation frameworks for AI quality with Data Science and Engineering: accuracy, precision/recall, explainability and performance benchmarks that hold up in production and under customer scrutiny.
• Work closely with Engineering and Architecture on delivery, ensuring AI capabilities are built as a native, provenance-preserving part of the platform.
• Track the evolving AI landscape - foundation models, agentic workflows, MCP and open protocols, RAG, AI governance regulation - and bring an informed point of view to roadmap decisions.
• Build strong relationships with key customers and partners, acting as a trusted product voice on AI capability, quality and roadmap.
• Define, monitor and report the success metrics for your capability area (adoption, engagement, accuracy, API usage) and use them to inform prioritization.

GO-TO-MARKET SUPPORT (~30%)

• Support the development and execution of the go-to-market strategy for AI releases and launches, ensuring a coordinated and impactful market entry.
• Program-manage launches end to end, coordinating cross-functional activity across marketing, sales, customer success, support and legal.
• Contribute to pricing and packaging: provide value evidence, usage insight and packaging inputs that inform the commercial model for AI capabilities.
• Partner with marketing and sales on messaging, positioning and enablement materials (datasheets, presentations, battlecards) grounded in real capability and evidence.
• Manage early access programs with select customers, gathering critical feedback and ensuring successful adoption prior to general availability.
• Define and track launch-specific KPIs to measure the success of go-to-market initiatives.

Skills, Knowledge And Expertise

• A track record of shipping AI/ML-powered products in complex, enterprise-scale environments (big data, analytics, enterprise search, cybersecurity, legal tech or similar).
• Working knowledge of NLP and data enrichment concepts (entity extraction, classification, semantic search) and how to measure their quality in production.
• Experience supporting commercial launches — coordinating go-to-market activity, building enablement and running early access programs