Senior Product Designer

Mable; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Parental leave

Flexi Leave Days

Home office allowance

Floating public holiday

Reward program

Job summary

Mable is seeking a Senior Product Designer to join the Customer Experience squad in Australia. You will own end‑to‑end design from framing to high‑fidelity delivery, collaborating with PMs, data leads, and engineers while guiding design quality and workshops across the team.

You will lead user research, usability testing, and contribute to a lean, human‑centred product process, shaping decisions with user insights and data.

Qualifications

• 5+ years of professional experience in experience design within product and technology teams.
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Skills

Experience design

Stakeholder management

UX strategy

User research

Prototyping

Tools

Figma

AI-assisted design tools

Job description

Mable is an online platform connecting Australians looking for disability and aged care support with independent support workers. Founded in 2014, it is one of Australia's largest and fastest-growing healthtech platforms, recognised in AFR's Fast 100 list and Deloitte's Tech Fast 50, and winner of the Australian Growth and Australian Technology Growth Company of the Year Award in 2020.

The role

This Senior Product Designer role sits within Mable's Customer Experience (CX) team. You would be the sole designer embedded in a cross‑functional squad, owning design quality from early problem framing through to polished execution. You would work alongside a Product Manager, a Data Lead, and a small engineering team, and be supported by Design Managers and experienced product designers across the broader design team.

What you would do

• Lead design end‑to‑end within your squad, from problem framing and research through to high‑fidelity delivery, owning quality at every stage.
• Work with a Product Manager, Data Lead, and engineers to deliver effective product solutions.
• Scope and run user research and usability testing to deepen customer understanding and iterate designs quickly.
• Deliver high‑quality UX and UI using the design system, including wireframes, interactive prototypes, and design specifications.
• Facilitate workshops that bring diverse stakeholders together to explore problems, align on direction, and build shared understanding.
• Champion a lean, human‑centred approach to product development and contribute to how the CX team works and grows.
• Manage competing priorities, needs, and timelines across your squad and stakeholders.
• Communicate design rationale clearly to your squad, senior stakeholders, and leadership.

What they are looking for

• 5 or more years of professional experience in experience design, working within product and technology teams.
• A track record of influencing product decisions by shaping what gets built and why, drawing on user insight and data, not just delivering screens.
• Strong stakeholder management skills, with experience navigating competing agendas, building cross‑functional trust, and driving alignment.
• Ability to present and tell compelling design stories to leadership teams.
• Mastery of Figma and working familiarity with AI‑assisted design tools, with genuine curiosity about how the toolset evolves.
• Experience with UX strategies and trends across web and mobile platforms.
• Comfort working in an environment where product solutions are challenged by engineering, data, product, and UX teams.
• Experience working directly with engineers on design implementation.
• Based in Australia, comfortable working in a hybrid and sometimes remote team.
• Desirable: a background in health, wellbeing, or aged care.
• Desirable: experience designing AI‑powered product features, including conversational UX and agentic interfaces.
• Desirable: use of AI tools in your design practice (generative tools, AI‑assisted prototyping, research synthesis, or similar).
• A portfolio link or PDF is required as part of the application.

Working arrangements

The role is hybrid, based across Sydney, Brisbane, or Melbourne. Mable supports a balance of office time and remote work. The team is sometimes fully remote. Employees can also work overseas for up to 4 weeks in a rolling 12-month period.

Pay and benefits

• 14 weeks paid parental leave for primary carers and 6 weeks for secondary carers, plus superannuation.
• One extra paid leave day per quarter (Flexi Leave Days).
• A hybrid set‑up allowance to support a home office.
• A floating public holiday to use on a personally significant day.
• A reward and recognition program.