Senior Product Designer

Mable; Sydney; Hybrid; AUD 110,000 - 170,000; Full time

Benefits offered by this job

Hybrid workplace

4 weeks overseas work per year

Parental leave: 14 weeks primary, 6 as

Superannuation

Flexibility in work arrangements

Floating public holiday

Home office set-up allowance

Job summary

Mable is an online platform connecting Australians with disability and aged care support to independent workers. We are seeking a Senior Product Designer to own end-to-end design within a cross‑functional squad, shaping problem framing through polished execution using our design system.

You will combine user research and data to form product recommendations, manage stakeholders, and tell compelling design stories that align across the CX team.

Qualifications

• 5+ years of professional experience in experience design, with product/tech teams.
• Proven track record influencing product decisions using user insight and data.
• Strong stakeholder management and ability to drive alignment across teams.

Responsibilities

• Lead design end-to-end within your squad, from problem framing to high-fidelity execution.
• Collaborate with Product Manager, Data Lead, and engineers to deliver product solutions.
• Facilitate user research and usability testing to inform design iterations.
• Deliver UX/UI using design system with wireframes, prototypes, and specifications.
• Facilitate workshops to align stakeholders on direction and priorities.
• Champion lean, human-centered product development within CX team.

Skills

User research

Stakeholder management

Design storytelling

Figma

AI-assisted design tools

UX strategies (web & mobile)

Cross-functional collaboration

Engineering collaboration

Design system

Tools

Figma

AI-assisted design tools

Job description

We’re powered by purpose

Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we’ve been helping our community live their kind of independence, and today we’re one of Australia’s largest and fastest growing healthtech platforms.

We have been recognised in AFR’s Fast 100 list, Deloitte’s Tech Fast 50, and won the Australian Growth & Australian Technology Growth Company of the Year Award in 2020! So don’t miss your opportunity to join a thriving scale‑up and deliver change to Australia’s care and support sector.

About The Role

We're looking for a Senior Product Designer who brings strong craft, strategic thinking, and the confidence to drive great outcomes inside a cross‑functional squad. You'll be the designer within your squad, owning the quality of the design work end‑to‑end, from early problem framing through to polished execution using our design system.

You'll bring user research and data together to form clear product recommendations, manage stakeholders, and tell compelling design stories that create alignment. You'll contribute to design culture across the Customer Experience team, and you'll help shape how we design.

You'll be joining a close‑knit design team, supported by Design Managers and working alongside other experienced product designers.

As a Senior Product Designer at Mable, you will use your skills to:

• Lead design end‑to‑end within your squad, from problem framing and research through to high‑fidelity execution, owning quality at every stage.
• Collaborate with a Product Manager, a Data Lead and a small engineering team to deliver effective product solutions
• Comfortably scope and facilitate user research and usability testing, to deepen customer understanding and quickly iterate designs to better meet our customers’ needs
• Deliver high‑quality UX and UI using our design system, including wireframes, interactive prototypes, and design specifications.
• Facilitate workshops that bring diverse stakeholders together to explore problems, align on direction, and build shared understanding.
• Champion a lean, human‑centred approach to product development, contributing to how the CX team works and grows.
• Effectively manage differing priorities, needs and timelines
• Communicate design rationale clearly and compellingly to your squad, to senior stakeholders, and to leadership
• Build credibility and trusted relationships across the business

About You

• 5+ years of professional work within the experience design field, with experience working in product and technology teams.
• A track record of influencing product decisions, not just delivering screens, but shaping what gets built and why, drawing on both user insight and data.
• Strong stakeholder management skills, with experience navigating competing agendas, building cross‑functional trust, and driving alignment.
• Great design storytelling skill, where you can present and showcase your work to a leadership team
• Mastery of Figma and working familiarity with AI‑assisted design tools, with genuine curiosity about how the toolset keeps evolving.
• Experience with UX strategies and trends across both web and mobile platforms.
• Comfortable in an environment where product solutions are challenged equally by engineering, data, product, and UX — and where that tension produces better outcomes.
• Experience working directly with engineers for the implementation of designs.
• Based in Australia, comfortable working with a hybrid and sometimes remote team.

Desirable

• A background in health, wellbeing, or aged care.
• Given the range and complexity of needs across our platform, this kind of experience carries real weight here.
• Experience designing AI‑powered product features, including conversational UX and agentic interfaces.
• Use of AI tools in your design practice, whether that's generative tools, AI‑assisted prototyping, research synthesis, or something else.

Our Values

• We’re Switched On: We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights.
• We’re Bold: We’re ambitious and embrace creativity to solve challenges. We’re here to reshape the industry and back big ideas.
• We’re One: We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking.
• We’re Impactful: We work hard to deliver change. We innovate and move fast to make a difference in the sector and people’s lives.

Our Benefits

• Power your career: Learn from industry experts, experienced leaders, and on‑the‑job opportunities.
• Work away: Get a creative boost working overseas for 4 weeks in a rolling 12‑month period.
• Access parental leave: Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.
• Work with flexibility: We’re a hybrid workplace, balancing time in the office with remote work.
• Flexi Leave Days: Get one extra paid leave day per quarter for what makes you happy.
• Hybrid set up allowance: Create your perfect home office setup! Whether it’s a comfy chair, a second screen, or faster Wi‑Fi, we support you in making your home office more comfortable.
• Take a floating public holiday: Acknowledge a significant day your way with family and friends.
• Be rewarded: Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.

Inclusion at Mable

Mable is an equal opportunity employer. We find excellence in diversity and are committed to creating an inclusive environment for all employees and candidates.

People with lived experience of disability or personal experience with the aged care system are strongly encouraged to apply.

We take pride in highlighting our dedication to our policies, fostering flexible work arrangements and championing inclusive practices for women in tech.

If this role has stood out to you but you don’t feel like you ‘tick all the boxes’, we strongly encourage you to apply nonetheless. We value diversity across experience and you might well bring something to the Mablehood we are looking for!

Where to find us online

• Careers Page - https://bit.ly/3Mz8Ym1
• Glassdoor - https://bit.ly/3z0K328
• YouTube - https://bit.ly/34L7DlP
• Instagram - https://bit.ly/3pgAOXk
• Facebook - https://bit.ly/3ic6LhQ
• LinkedIn - https://bit.ly/3ie6Q4U

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.